Quality Engineer
About The Position
Build quality into every product and help shape the future of AI-powered software. As a quality engineer at Gallup, you'll help deliver software our clients can trust by partnering with product managers, software engineers, designers and fellow quality engineers to ensure quality in every stage of the software development life cycle. Rather than simply executing test cases, you'll apply systems thinking to identify risks, develop thoughtful validation strategies and help ensure every release delivers an exceptional customer experience. As Gallup continues to expand its AI-powered products, you'll also have opportunities to contribute to testing intelligent workflows and emerging AI capabilities.
Requirements
- Bachelor's degree in computer science, computer engineering, information systems or a related field, or equivalent professional experience required
- At least three years of experience in quality engineering, including both functional and automated testing, required
- Experience testing web applications and REST APIs required
- Experience developing automated tests using Playwright, Cypress, Selenium or comparable automation frameworks required
- Experience working within Agile software development teams required
- Familiarity with Git and CI/CD pipelines required
- Experience using test management platforms such as QMetry, Azure DevOps Test Plans or TestRail required
- A commitment to working on-site at Gallup’s Omaha office at least three days per week required
Nice To Haves
- Experience with TypeScript/JavaScript and/or Python preferred
- Experience with SQL and database validation preferred
- Experience with cloud platforms such as AWS or Azure preferred
- Experience with performance, security or data quality testing preferred
- Experience contributing to automation frameworks and reusable testing utilities preferred
- Experience testing AI-powered applications, chatbots, copilots or intelligent workflows preferred
- Experience testing Large Language Models (LLMs) preferred
- Familiarity with prompt engineering, AI evaluation methodologies or evaluation frameworks such as Promptfoo, DeepEval, Ragas or LangSmith preferred
Responsibilities
- Develop a deep understanding of product features, customer workflows, system interactions, APIs, data flows, integrations and technical dependencies to identify quality risks and determine the most effective validation strategy
- Collaborate within Gallup's Product Operating Model alongside product managers, software engineers, designers and fellow quality engineers to ensure quality in every stage of product development
- Design, execute and maintain manual and automated tests across user interfaces, APIs, integrations and end-to-end workflows
- Develop and maintain automated test suites using Playwright or comparable modern automation frameworks
- Perform exploratory, regression, smoke and end-to-end testing to uncover system risks and validate critical customer experiences
- Integrate automated tests into CI/CD pipelines to provide fast, reliable feedback throughout development
- Troubleshoot automation failures and partner with engineering teams to improve test stability, reliability and automation coverage
- Create and maintain test plans and traceability that reflect product intent, customer impact and overall validation strategy
- Support production validation and investigate customer-reported issues when needed
- Continuously improve quality engineering practices, automation capabilities and release confidence
Benefits
- medical, dental, vision, life and other insurance options
- a fully vested 401(k) retirement savings plan with company matching
- an employee stock ownership program
- family-building benefits
- an employee assistance program
- various reimbursements and activities that enhance our associates’ wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
