Quality Engineer

Flex•Austin, TX

About The Position

The Quality Engineer will be based in Austin, Texas, and report to Alma Patricia Bautista. This role maintains quality engineering programs, standards, and improvements within the organization. The engineer supports Operations and Quality with customer interfaces on quality-related issues, manages customer corrective and preventive action requests (CAPAs), including customer supplier corrective action requests (SCARs), and addresses customer complaints. The role also supports customer communications, helps teams identify root causes and develop effective containment and corrective and preventive actions, ensures the availability and integrity of quality data, consolidates and reports quality results, and initiates and tracks corrective action requests through satisfactory completion.

Requirements

Typically requires a bachelor's degree in a related field or equivalent experience.
Typically requires 4 years of engineering experience in the high-technology electronics industry or a related field.
Ability to apply advanced mathematical concepts, including exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to frequency distributions, test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to interpret a broad range of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Office skills, including use of telephones, data entry, word processing, spreadsheets, and presentation software.
Demonstrated operations and technical skills and understanding of Flex's functional standards.
Working knowledge of functional concepts and a solid understanding of Flex policies and procedures.
Typically requires some knowledge of computerized electronic test equipment and programming.

Responsibilities

Maintain quality engineering programs, standards, and improvements within the organization.
Support Operations and Quality with customer interfaces on quality-related issues as necessary.
Manage and track customer CAPAs, including customer SCARs, and customer complaints.
Guide and assist support teams in identifying root causes and developing containment, corrective actions, and preventive actions for customer-related CAPAs.
Support customer communications concerning quality-related topics or requests.
Ensure the availability and integrity of quality-related data.
Consolidate and report quality results.
Initiate corrective action requests as needed and track them through satisfactory completion.