Quality Engineer

Spirax-Sarco Ltd.•Cary, IL

48d•$63,000 - $80,000

About The Position

The Quality Engineer provides quality engineering, direct customer coordination, and leadership for production quality and manufacturing-process validation. The role recommends and coordinates organizational improvement activities and serves as the central contact for resolving customer quality issues. Work includes process improvements, first articles, failure analysis of returned products, non-conforming material, quality data analysis, and effective corrective actions to support continuous improvement.

Requirements

Bachelor’s degree in Engineering or a related technical field, or equivalent experience.
At least 5 years of experience supporting industrial manufacturing products.
Proven experience with ISO 9001 quality management systems and Lean Manufacturing principles, including implementation and continuous improvement practices.
Demonstrated experience providing direct customer support for organizational quality.
Strong verbal and written communication, organization, problem-solving, and interpersonal skills.
Attention to detail.
Proficiency in Microsoft Office.
Authorization to work in the United States without sponsorship, both now and in the future.

Responsibilities

Provide quality engineering support directly to customers to address product quality escapes, score-card improvement actions, and product or equipment qualification actions.
Lead quality system maintenance activities, including CAPA, complaints, and audits.
Lead internal quality improvement actions to meet customer targets and expectations.
Participate in product development engineering processes, including validation activities, SPC and data analysis, control plans, report writing, and PFMEAs as needed.
Participate in print and design reviews, identify significant characteristics, and develop appropriate controls.
Ensure products meet customer and defined regulatory requirements.
Lead internal support teams on customer issues and coordinate communication regarding quality-related events as necessary.
Introduce and validate process improvements on assigned projects, including procedures, QA methodologies, tooling, and equipment.
Verify and perform failure analysis on returned products and implement required corrective actions.
Develop and implement QA sampling procedures to ensure product quality, with associated data analysis and improvement actions.
Lead problem-solving teams to address identified issues and develop improvement actions.
Serve on project teams to provide QA oversight for new and revised manufacturing processes.
Provide internal leadership for quality improvement actions and act as the lead quality contact for assigned customers.
Use quality tools for problem-solving.
Document corrective and preventive actions in the 8D format.
Lead review and disposition of internal non-conformances using metrics.