Quality Engineer

Iochpe-Maxion•Sedalia, MO

17d

About The Position

The Quality Engineer is responsible for the continuous development of the Quality Assurance System. The role leads quality activities for new product launches, develops customer and supplier relationships, provides quality direction through Advanced Quality Planning (APQP) for customer-specific requirements, and leads Production Part Approval Process (PPAP) activities when current products change. The position supports problem solving and continuous improvement on the shop floor, manages supplier performance and audits, addresses customer complaints and quality concerns, and coordinates customer audits and corrective actions. It also supports the plant’s Quality Management System (QMS), including audits, compliance, training, and communication of requirements. The role has authority to stop shipment or production and to contain batches when necessary.

Requirements

Bachelor’s degree in an engineering discipline.
English language requirements.
Knowledge of quality systems and customer-specific requirements.

Nice To Haves

CQI certification.
Internal auditor certification.

Responsibilities

Lead quality activities for new product launches and contribute to the continuous development of the Quality Assurance System.
Build and manage successful customer and supplier relationships.
Provide quality direction through the APQP process for customer-specific requirements.
Lead PPAP activities for current products when a product or process changes.
Lead and support shop-floor problem solving and continuous improvement initiatives.
Recognize and describe problems, assemble cross-functional teams, initiate containment, identify and verify root causes, and track corrective actions.
Use Pareto analysis and data collection to identify concerns and support investigation.
Exercise authority to stop shipment or production, or to contain batches, when necessary.
Evaluate suppliers using performance data and monitor supplier relationships and performance.
Coordinate with the Direct Materials Planner/Buyer and Buyer regarding suppliers.
Communicate supplier performance, problems, and concerns; conduct initial evaluations of new suppliers and periodic audits of existing suppliers.
Communicate proactively with internal and external customers in the prescribed format.
Verify daily and report monthly on the customer scorecard.
Contact customer quality and operations representatives about public relations and quality assurance issues.
Represent the plant in developing and communicating corrective actions for actual or potential quality problems.
Investigate customer complaints, monitor customer quality ratings, communicate corrective actions to the plant, and report actions to customers in the designated format.
Participate in, coordinate, and conduct customer audits as required.
Stay current on customer-specific requirements and deploy them throughout the plant.
Participate in multifunctional product and process development teams as needed.
Ensure lessons learned from customer complaints and internal issues are considered in new development.
Support assembly plants during new product start-up and ensure customer-specific requirements are followed in APQP.
Understand customer special characteristics and perform PPAP for current products when required by product or process changes.
Coordinate internal and external audits according to ISO/QMS requirements.
Review product and process compliance with customer requirements and stop the line when necessary.
Maintain knowledge of quality systems and customer-specific requirements; support the Quality Manager in quality management reviews.
Review QMS standards, monitor the Quality System for new requirements, participate in refresher training and seminars, communicate QMS information throughout the plant, and promote plant-wide awareness and documented procedures.