Quality Engineer

Commercial Vehicle Group, Inc.•Vonore, TN

About The Position

The Quality Engineer ensures that products, processes, and systems meet customer and internal quality requirements. The role supports APQP activities, customer quality performance, problem solving, continuous improvement, and compliance with IATF 16949 standards. The position works with manufacturing, engineering, and customers to resolve quality concerns and manages customer communications through customer-specific portals and systems.

Requirements

  • Associate degree from an accredited college in Engineering, Engineering Technology, or a similar field, plus at least five years of related experience in a manufacturing environment in Quality, Manufacturing, or a related field.
  • Knowledge of AIAG Core Tools: APQP, PPAP, FMEA, SPC, and MSA.
  • Experience with customer portals and OEM quality requirements.
  • Strong analytical, communication, and problem-solving skills.
  • Proficiency with Microsoft Office and quality analysis tools.
  • Background in IATF 16949, ISO 9001, and ISO 14001.
  • Action-oriented and result-driven mindset.

Nice To Haves

  • Bachelor's degree from an accredited college in Engineering, Engineering Technology, or a similar field, plus at least three years of related experience in a manufacturing environment.
  • Five or more years of manufacturing quality experience.
  • Experience with launch activities and customer quality management.
  • Knowledge of Lean Manufacturing and Six Sigma methodologies.
  • Experience with SharePoint.

Responsibilities

  • Lead quality planning activities, including APQP, PPAP, FMEA, Control Plans, and MSA.
  • Monitor manufacturing processes for compliance with quality standards and customer requirements.
  • Investigate customer complaints using structured problem-solving methods such as 8D, 5 Why, and Ishikawa analysis.
  • Coordinate containment, corrective actions, and preventive actions for quality issues.
  • Conduct internal process audits and support external customer and certification audits.
  • Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvement opportunities.
  • Review engineering changes and assess their quality impact on products and processes.
  • Work with manufacturing, engineering, and customers to resolve quality concerns.
  • Maintain compliance with IATF 16949, ISO 9001, and customer-specific requirements.
  • Manage customer communication within customer-specific portals and systems.
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