Quality Engineer

Ducommun•Appleton, WI

About The Position

The Quality Engineer supports current and future manufacturing requirements and determines effective ways to improve productivity through managing people and technology. The role ensures contractual and regulatory quality requirements are defined and communicated for assigned customers and programs, and supports departments in controlling receiving, in-process, and final product quality. The Quality Engineer recommends efficient, quality-oriented processes; serves as a customer interface for quality issues and problem resolution; and works with sales, purchasing, production, quoting, and contract management to establish procedures that meet customer requirements. The position also works with suppliers to correct issues involving purchased materials and supports manufacturing through root cause analysis and corrective and preventive actions. Additional duties include supporting the quality management system and a quality-focused culture, monitoring personnel and processes for compliance with company guidelines, policies, and procedures, updating area supervision on concerns, maintaining records, and properly managing hazardous waste generated in the work area. Other assignments may be required.

Requirements

Bachelor’s degree required.
Knowledge of basic manufacturing and assembly processes, work measurement, and work standards.
Proficiency in technical writing and documentation, with critical attention to detail.
Ability to read and interpret engineering drawings.
Analytical expertise, including the ability to plan, resolve problems effectively, and establish priorities.
Intermediate computer skills in email, Word, Excel, PowerPoint, Access, Microsoft Project, and MRP/ERP.
Ability to communicate with customers and project the company image to attract business.
Negotiation and conflict-management skills, with demonstrated troubleshooting and problem-solving experience.
Ability to multitask efficiently and adapt in a rapidly changing environment.
Abilities listed in the General Requirements of Team Members.

Nice To Haves

Preferred bachelor’s degree in BSEE, BSIE, or BSQET.
3–5 years’ experience maintaining production and inventory control standards in a manufacturing setting.
Experience in electronics or the PCB field.
Prior experience with ISO or AS environments.
Understanding of DOE, Six Sigma, and Lean Manufacturing.

Responsibilities

Ensure contractual and regulatory quality requirements are defined and communicated for assigned customers and programs.
Support departments in controlling receiving, in-process, and final product quality.
Recommend efficient, quality-oriented processes.
Serve as a customer interface for quality issues and problem resolution.
Collaborate with sales, purchasing, production, quoting, and contract management to establish quality procedures that meet customer requirements.
Interface with suppliers to correct problems involving purchased materials.
Support manufacturing with root cause analysis and corrective and preventive actions to resolve product problems.
Assist in defining and monitoring the quality management system and developing a culture that stresses quality processes.
Assist in monitoring personnel and processes for compliance with company guidelines, policies, and procedures.
Update area supervision regarding concerns.
Maintain necessary records.
Properly handle and manage hazardous waste generated in the work area.
Perform other assignments as required.