Quality Engineer (Bilingual)

Royal Technologies•Mission, TX

10h•Onsite

About The Position

Royal is a diverse manufacturer of injection molding, urethane foam and assemblies, serving the automotive, furniture, and consumer products industries. The Quality Engineer is responsible for ensuring consistent quality assurance and fostering positive customer relationships. This role involves leading internal and external quality initiatives, facilitating problem-solving activities, and providing technical support for production and launch activities.

Requirements

Bachelor’s Degree in Quality, Engineering, or related field, or equivalent combination of education, training, and/or work experience in lieu of a degree.
Minimum of 5 years of experience in Manufacturing.
Excellent interpersonal, verbal, and written communication skills.
Ability to handle confrontation with high acumen in communication strategies.
Willingness and ability to travel on short notice and occasionally overnight.
Proficiency in utilizing standard quality tools and documentation, including but not limited to SPC, MSA, FMEA, Control Plans, Six Sigma methodologies, Pareto Analysis, APQP, PPAP, with familiarity in ISO9001/IATF16949 standards.

Nice To Haves

Completion of VDA 6.3 and/or IATF 16949 Internal Auditor training is highly preferred.
Injection molding experience is a plus.

Responsibilities

Facilitate clear verbal and written communications between the organization and customers.
Ensure timely responses to customer concerns through the organization's communication channels.
Travel to key customer locations for improvement activities and issue resolution.
Manage issue-containment efforts both at customer locations and within the organization.
Manage and maintain customer scorecards.
Utilize robust root-cause analysis techniques to promptly address issues with customers and internal processes.
Apply critical thinking to analyze complex quality problems and develop effective preventive solutions.
Lead and actively participate in continuous improvement initiatives to enhance quality and efficiency.
Facilitate internal problem-solving activities, providing guidance and hands-on coaching to cross-functional problem solving teams.
Support Quality Technicians in tasks such as gauge management, part and process measurements, and new launch activities.
Collaborate with cross-functional teams to ensure smooth execution of production processes and launches.
Provide technical support for quality-related tasks during production and launch activities.
Assist in quality training for the organization, ensuring adherence to quality standards and procedures.
Play a key role in internal auditing activities, identifying areas for improvement and implementing corrective actions.
Participate in Layered Process Audits across multiple shifts to maintain quality standards.