Quality Engineer

Acushnet Company•New Bedford, MA

24d

About The Position

The Quality Engineer supports quality assurance and continuous improvement initiatives across Acushnet’s Custom Ball and Packaging Operations. The role drives quality improvements, reduces process variation, and helps ensure products consistently meet customer expectations and internal quality standards. The Quality Engineer partners with manufacturing, operations, engineering, and cross-functional teams to reduce defects, customer returns, quality exceptions, logo overruns, and make-ups, while supporting established quality performance goals. The position analyzes and reports quality data through quality management systems and Statistical Process Control (SPC) methods, using findings to inform operational improvements and decision-making. It participates in quality-focused teams and projects, including Quality Steering Committee activities and Quality Initiative Program projects, with a focus on process optimization, cost reduction, and product quality enhancement. The role also conducts root cause analyses, implements corrective actions, and drives sustainable improvements across Custom and Packaging operations. Additional work includes assisting with Change Notice reviews, documentation updates, and compliance audits; reviewing and maintaining quality standards, specifications, testing requirements, and operating procedures with stakeholders; and supporting Lean Manufacturing, Six Sigma, and continuous improvement efforts. The position works regularly in a manufacturing environment with possible exposure to dust, noise, heat, and chemicals, while following safety requirements.

Requirements

Bachelor’s degree in Engineering.
Minimum of 3 years of experience in manufacturing quality, quality assurance, or quality engineering.
Experience using Statistical Process Control (SPC) methodologies and establishing sampling plans.
Working knowledge of quality management systems, quality reporting tools, and data analysis techniques.
Demonstrated experience supporting process improvement initiatives focused on quality, efficiency, waste reduction, and cost savings.
Experience with Lean Manufacturing, Six Sigma methodologies, and continuous improvement teams.
Strong analytical, problem-solving, and root cause investigation skills, including the ability to implement effective corrective actions.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Strong communication and collaboration skills, with the ability to work effectively across multiple functions and organizational levels.
Ability to work regularly in a manufacturing environment and be exposed to dust, noise, heat, and chemicals while adhering to safety requirements.

Nice To Haves

Certified Quality Engineer (CQE) certification, ASQ certification, or formal quality coursework.
Experience with pad printing, inkjet printing, and computer graphics.

Responsibilities

Drive quality improvements and reduce process variation across Custom Ball and Packaging Operations.
Partner with manufacturing, operations, engineering, and cross-functional teams to reduce defects, customer returns, quality exceptions, logo overruns, and make-ups and support quality performance goals.
Analyze and report quality data using quality management systems and Statistical Process Control (SPC) methodologies.
Participate in Quality Steering Committee activities and Quality Initiative Program projects focused on process optimization, cost reduction, and product quality enhancement.
Conduct root cause analyses, implement corrective actions, and drive sustainable process improvements.
Assist with Change Notice reviews, documentation updates, and compliance audits.
Collaborate with stakeholders to review and maintain quality standards, specifications, testing requirements, and operating procedures.
Support Lean Manufacturing, Six Sigma, and continuous improvement efforts.

Benefits

Comprehensive health and well-being programs for associates and their families, including domestic partners.
Paid time off.
Onsite fitness center.
Acupuncture, physical therapy, and wellness coaches.
401k with company match.
Health savings accounts.
Flexible spending accounts.
Pet insurance.
Legal planning.
Education assistance.
Exclusive access to the Associate Store.