Quality Engineer
About The Position
Brooks Utility Products is seeking a Quality Engineer to ensure quality standards across its manufacturing operations. Reporting to the Quality Manager, the role works cross-functionally with production, engineering, customer service, supply chain, and customers to implement and sustain quality systems aligned with ISO 9001 requirements and utility industry standards. The position supports continuous improvement, product reliability, and customer satisfaction. The Quality Engineer maintains quality documentation and the nonconformance system; analyzes manufacturing processes and applies quality and improvement methods; establishes product quality standards, inspection criteria, sampling plans, and test procedures; leads root cause investigations and corrective and preventive actions; oversees inspection activities; and manages inspection, measurement, and test equipment calibration and maintenance. The role also develops and delivers quality training, coaches quality inspectors, facilitates problem-solving training, promotes quality ownership and continuous improvement, and maintains training materials and records. The primary work setting is a climate-controlled manufacturing facility in Novi, Michigan. The role involves regular movement throughout the production floor, occasional lifting of up to 25 pounds, PPE use in designated production areas, and possible travel to supplier or customer locations of less than 10%.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical, or related field), or equivalent technical experience.
- 3–5 years of quality engineering experience in a manufacturing environment.
- Demonstrated knowledge of ISO 9001 quality management system requirements.
- Proficiency with SPC, FMEA, control plans, MSA/Gauge R&R, 8D, 5-Why, and Fishbone analysis.
- Experience leading root cause analysis and driving corrective and preventive actions to closure.
- Strong technical writing skills and the ability to develop clear procedures, work instructions, and reports.
- Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Excellent interpersonal and communication skills, with the ability to work effectively across all levels of the organization.
Nice To Haves
- ASQ Certified Quality Engineer (CQE) or equivalent quality certification.
- Experience in APQP, PPAP, and new product launch quality activities.
- Lean Six Sigma Green Belt or Black Belt certification.
- Familiarity with utility industry products, standards, or regulatory requirements, such as ANSI, NEMA, or IEEE.
- Background in electrical/electromechanical manufacturing or assembly environments.
- Experience with quality management software.
Responsibilities
- Maintain and control quality documentation, including procedures, work instructions, and forms.
- Manage the nonconformance (NCR) system, ensuring timely disposition, root cause analysis, and closure of corrective and preventive actions.
- Analyze manufacturing processes to identify quality gaps and develop sustainable solutions.
- Apply Statistical Process Control (SPC), FMEA, control plans, and measurement system analysis (MSA/Gauge R&R) to monitor and improve process capability.
- Use lean manufacturing and Six Sigma tools to reduce waste, defects, and process variation.
- Establish and maintain product quality standards, inspection criteria, sampling plans, and test procedures aligned with customer and regulatory requirements.
- Lead root cause analysis for product non-conformances and customer complaints using methods such as 8D, 5-Why, and Fishbone/Ishikawa; implement and verify corrective and preventive actions.
- Oversee incoming, in-process, and final inspections to ensure product conformance.
- Manage calibration and maintenance of inspection, measurement, and test equipment (IMTE).
- Develop and deliver quality training for production associates, inspectors, and cross-functional team members.
- Coach and mentor quality inspectors on standardized inspection processes, gauging techniques, and documentation practices.
- Facilitate training on problem-solving methodologies for quality and production teams.
- Promote quality ownership, continuous improvement, and accountability across the organization.
- Develop, maintain, and control training materials and training records in compliance with QMS requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
