Quality Engineer

Multimatic•Butler, IN

About The Position

The Quality Engineer provides technical liaison services between manufacturing and quality for quality systems, procedures, direction, processes, and Quality Assurance implementation and maintenance. The role is responsible for identifying, tracking, and resolving quality problems, coordinating metrology activities for manufactured parts and fixtures, and supporting communication and coordination across Manufacturing, Engineering, Sales, Purchasing, and other departments. The position evaluates quality requirements, engineering designs, prints, specifications, Control Plans, and engineering changes to support reliable, capable manufacturing processes and superior part quality. It participates in product feasibility and advanced product quality planning, leads prototype and customer problem-solving efforts, and supports customer audits, complaints, trials, and corrective actions. The Quality Engineer also develops and leads PPAPs and PSOs for newer or modified products, writes IATF-16949 procedures and TS16949 cascading documents, and assists the Quality Manager with development and implementation of the Quality system. The role provides training and technical support to Quality Assurance, manufacturing personnel, inspectors, and technicians; supports capability and process potential studies; monitors process control and development; and maintains the quality hold area and disposition of nonconforming material. It also supports supplier audits and evaluations, customer purchase-order and subcontract reviews, and technical customer support for assigned accounts.

Responsibilities

  • Provide technical liaison services between manufacturing and quality on quality systems, procedures, direction, processes, and Quality Assurance implementation and maintenance.
  • Identify, track, and resolve quality problems.
  • Coordinate metrology activities with requirements for manufactured parts and fixtures.
  • Provide technical liaison and consultation to Manufacturing, Engineering, Sales, and Purchasing to support effective communication and coordination.
  • Evaluate and develop quality requirements and maintain technological advancements compatible with company needs.
  • Evaluate engineering designs to ensure compatibility with manufacturing processes and support first-time capability and superior part quality.
  • Participate in advanced product feasibility assessments with affected quality areas.
  • Organize and direct interaction regarding customer complaints, including timely communication, review, and action.
  • Review prints and specifications to ensure quality and reliability requirements are addressed.
  • Track engineering changes through the system.
  • Review Control Plans and advise or assist in achieving compliance, including analysis, Failure Mode and Effects Analysis, and acceptance sampling.
  • Provide metrology information to Manufacturing and Engineering as needed.
  • Assist and train Quality Assurance personnel to support acceptable quality performance.
  • Train quality and manufacturing personnel in the use of new and existing equipment as required.
  • Assist with capability studies and process potential studies.
  • Maintain direct communication with company management and coordinate with departments to resolve quality problems.
  • Participate in customer quality audits.
  • Review safety and critical characteristics with Engineering and reach agreement on specifications.
  • Write IATF-16949 procedures.
  • Lead prototype efforts in the assigned area to ensure customer requirements are met.
  • Develop and lead PPAPs for newer or modified products.
  • Develop and lead PSOs for newer or modified products.
  • Conduct customer surveys and assist with supplier audits and evaluations.
  • Assist the Quality Manager in developing and implementing the Quality system.
  • Participate in advanced product quality planning activities.
  • Monitor and assist Manufacturing with process control and development.
  • Lead inspectors and technicians, in conjunction with the Quality Supervisor, in performing annual capability studies.
  • Participate in customer purchase-order and subcontract reviews.
  • Lead technical customer support and service for assigned accounts.
  • Lead customer problem-solving efforts for the assigned area.
  • Develop TS16949 cascading documents, including process flows, FMEAs, Control Plans, and check sheets.
  • Maintain the quality hold area and disposition nonconforming material.
  • Follow up with customers on trials and corrective actions.
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