Quality Engineer

Flex•Austin, TX
•Onsite

About The Position

The Quality Engineer will be based in Austin, Texas, and reports to Alma Patricia Bautista. The role maintains quality engineering programs, standards, and improvements within the organization. It supports Operations and Quality with customer interfaces on quality issues, manages customer-related corrective and preventive action processes and complaints, and supports customer communications on quality topics. The engineer also ensures quality data is available and accurate, consolidates and reports quality results, and initiates and tracks corrective actions through completion.

Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • Typically, four years of experience in engineering in the high-technology electronics industry or a related field.
  • Ability to apply advanced mathematical concepts, including exponents, logarithms, quadratic equations, and permutations.
  • Ability to apply mathematical operations to frequency distributions, test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
  • Ability to interpret a wide variety of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
  • Office skills, including telephone use, data entry, and word-processing, spreadsheet, and presentation software.
  • Demonstrated operations and technical skills and understanding of Flex functional standards.
  • Working knowledge of functional concepts and a solid understanding of Flex policies and procedures.
  • Some knowledge of computerized electronic test equipment and programming.

Responsibilities

  • Support Operations and Quality with customer interfaces as needed on quality-related issues.
  • Manage and track customer corrective and preventive actions (CAPAs), including customer SCARs and complaints.
  • Guide and assist support teams in identifying root causes and developing containment, corrective, and preventive actions for customer-related CAPAs.
  • Support customer communications regarding quality topics and requests.
  • Ensure the availability and integrity of quality-related data; consolidate and report quality results.
  • Initiate corrective action requests as needed and track them to satisfactory completion.

Benefits

  • Medical, dental, and vision plans
  • Life insurance
  • Short-term and long-term disability
  • Matching 401(k) contributions
  • Vacation and paid sick time
  • Tuition reimbursement
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