Quality Engineer

Central Wire•Pomfret, CT

108d•$70,000 - $85,000•Onsite

About The Position

The Quality Engineer supports manufacturing operations, customer quality requirements, supplier quality initiatives, and continuous improvement. The role identifies, investigates, and resolves quality issues through data analysis, root cause investigation, and effective corrective actions. It works closely with Manufacturing, Quality, Purchasing, Production, suppliers, and customers to ensure compliance with AS9100 quality standards and improve product quality, process performance, and customer satisfaction. The position is performed primarily in a manufacturing environment, with regular exposure to production equipment, noise, moving machinery, and varying temperatures. It involves frequent interaction with production areas and personnel and time on the production floor supporting investigations and process improvements. Occasional travel may be required for supplier visits, customer meetings, audits, training, or company meetings. Additional hours may be needed to support production requirements and quality initiatives. The employee must be able to work with computers, inspection equipment, and measurement tools and wear appropriate personal protective equipment in production areas.

Requirements

Bachelor's degree in Engineering, Quality, Manufacturing, or a related field preferred; equivalent relevant experience is considered.
Experience working in an AS9100-certified manufacturing environment.
Experience with root cause analysis, corrective actions, and structured problem-solving methodologies.
Experience supporting supplier quality activities, including supplier corrective actions and audits.
Strong analytical skills and ability to collect, interpret, and communicate quality data.
Advanced proficiency with Microsoft Excel, including Pivot Tables, data analysis, and creation of charts and reports.
Ability to interpret technical documentation, quality requirements, and manufacturing processes.
Strong communication skills and ability to collaborate across departments, with suppliers, and with customers.
Ability to spend time on the production floor supporting quality investigations and process improvements.
Ability to work with computers, inspection equipment, and measurement tools.
Ability to wear appropriate personal protective equipment while in production areas.

Nice To Haves

Experience in an ISO 13485 regulated manufacturing environment.
AS9100 Internal Auditor or Lead Auditor certification.
Six Sigma training or certification.
Experience with statistical analysis, SPC, process capability studies, or other quality engineering tools.
Experience in cable, wire, or precision manufacturing environments.
Experience with ERP systems and electronic quality management systems.

Responsibilities

Support production operations by investigating quality concerns, analyzing defects, and implementing corrective and preventive actions.
Lead and support customer complaint investigations, including root cause analysis, corrective action development, and communication of findings.
Use structured problem-solving methods such as 8D, 5 Why, and Fishbone analysis to identify and eliminate recurring issues.
Analyze quality data and trends to identify improvement opportunities and support data-driven decisions.
Develop reports, charts, graphs, and presentations using Microsoft Excel and other Microsoft Office tools.
Support the Quality Management System (QMS) and compliance with AS9100 requirements, procedures, and customer expectations.
Participate in internal audits and support external customer and certification audits as needed.
Support supplier quality initiatives, including supplier performance monitoring, supplier corrective actions, and supplier improvement activities.
Partner with Purchasing and suppliers to address quality concerns and ensure purchased materials meet company and customer requirements.
Conduct or support supplier audits and evaluations as required.
Collaborate with Manufacturing, Engineering, and Operations teams to improve processes, reduce defects, and enhance product quality.
Support continuous improvement through data analysis, process evaluation, and implementation of quality improvements.
Assist with inspection methods, quality documentation, and process improvements as needed.
Maintain accurate quality records and documentation in accordance with company procedures.