Quality Engineer

AFL Telecommunications•Duncan, SC
•Hybrid

About The Position

The Quality Engineer establishes and maintains a disciplined, data-driven internal quality system and coordinates with suppliers, manufacturing, and purchasing to integrate sound quality policies throughout the supply chain. The role executes projects to improve the quality of raw materials used in manufacturing, including conducting supplier audits, monitoring supplier performance, and managing Supplier Corrective and Preventive Action plans through closure with objective evidence of effectiveness. Internally, the Quality Engineer helps develop control plans, ensures process discipline through process auditing, and drives problem resolution and improvement through a closed-loop, data-driven approach. As a member of the quality team, the position leads projects to reduce manufacturing defects and supports quality control testing and measurement processes. The role also interacts with customers on technical and quality matters and supports maintenance of ISO 9001 registration and other quality-system requirements.

Requirements

  • At least 5 years of experience in a manufacturing environment as a process, quality, or project professional.
  • Demonstrated ability in process-based auditing, root cause analysis, problem solving, and process improvement techniques.
  • Ability to distinguish effective closed-loop quality systems from systems that create risk through fundamental weaknesses.
  • Ability to work in partnership with suppliers to ensure quality.
  • Ability to conduct informative, process-based audits grounded in a thorough understanding of quality-system requirements.
  • Strong Microsoft Office and statistical analysis skills.
  • Strong interpersonal skills and ability to work well with others individually and in groups.
  • Excellent oral and written communication skills.
  • Strong attention to detail and due diligence.
  • Results-oriented approach and ability to solve complex problems and implement solutions.
  • Able to support off-shift and/or weekend operations.
  • Able to travel up to 15%.

Nice To Haves

  • ASQ certification such as SSBB, CQE, CQM, and/or CQA.

Responsibilities

  • Evaluate suppliers’ quality systems and manufacturing processes as part of supplier qualification.
  • Identify supplier non-conformances and improvement opportunities; request, approve, and follow up on corrective actions.
  • Track, analyze, and report supplier quality performance.
  • Perform internal audits of critical operational processes.
  • Develop control plans for incoming materials and internal production processes.
  • Apply Six Sigma and DMAIC methodology to drive data-based improvement in production.
  • Investigate and resolve quality issues, determine technical dispositions for defective or anomalous items, and initiate corrective and preventive actions to improve process capability and performance.
  • Interact with customers on technical and quality topics and lead resolution of customer complaints attributed to performance.
  • Lead, participate in, and support cross-functional project teams to meet objectives on time and on budget.
  • Develop policies and procedures to continuously improve the quality system.
  • Participate in maintaining ISO 9001 registration and other quality-system requirements.
  • Adhere to and promote AFL environmental, health, and safety policies.

Benefits

  • Hybrid in-office schedule for qualifying employees
  • Flexible time off policy
  • 401(k) company match up to 4%, dollar for dollar
  • Professional development, training, and tuition reimbursement programs
  • Medical, dental, vision, and life insurance options
  • Career advancement opportunities
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