Quality Engineer

Leidos•Orlando, FL

About The Position

Leidos is seeking a Quality Engineer to support Gunnery Training Systems (GTS), virtual gunnery training simulators that provide precision and degraded-mode gunnery simulation and initial familiarization, skills progression, and sustainment training for wheeled and tracked vehicle crews. The program includes technology refreshes, concurrency upgrades, production of current systems and new platform devices, Risk Management Framework (RMF) recertification, and embedded training support for U.S. Army, Department of Defense, and federal government programs and agencies. The Quality Engineer works with Program Managers to develop quality assurance surveillance strategies and serves as the GTS program’s quality assurance lead for planning, work product reviews, and quality audits. The role implements and maintains the Quality Assurance Program Plan, analyzes program data and post-delivery reports, identifies trends and deficiencies, and recommends corrective actions. It also supports process improvement, performance reporting and dashboards, quality management reviews, program documentation, corrective action tracking, and external audits. Travel is required for on-site readiness activities, audits, and pre-DCMA audits or inspections at multiple sites.

Requirements

  • Bachelor’s degree and 8+ years of experience, or a Master’s degree and 6+ years of relevant experience.
  • Quality assurance experience in a procurement environment.
  • Experience supporting program functions by identifying risks, researching technical issues, and gathering information for PMO-level decision-making and program-level strategic planning.
  • Demonstrated subject matter expertise in quality assurance, including supporting development of new business operating processes and procedures aligned with emerging trends and industry best practices.
  • Demonstrated experience conducting detailed analysis to mitigate risk and resolve operational issues and critical processes.
  • Demonstrated experience with reporting regulations and improvement events that enhance operational compliance.
  • Experience implementing ISO 9001/AS9100 Quality Management Systems.
  • Experience conducting quality audits and preparing for external certification.
  • Experience with SharePoint and Microsoft Office products, including Word, Excel, PowerPoint, and Visio.
  • Good verbal and written communication skills.
  • Ability to multitask and work in a dynamic, fast-paced environment.
  • U.S. citizenship and ability to obtain a DoD Secret security clearance.
  • Ability to travel for on-site readiness, audits, and pre-DCMA audits or inspections.

Nice To Haves

  • Industry certification is desirable.
  • Familiarity with procurement and warehousing processes is a plus.

Responsibilities

  • Work with Program Managers to develop strategies, goals, tasks, roles, responsibilities, and information needs for quality assurance surveillance.
  • Serve as the GTS program’s QA lead for planning, work product reviews, and quality audits.
  • Support additional programs within the Business Area as assigned by the Business Area lead and/or QEC Director.
  • Implement and maintain the Quality Assurance Program Plan (QAPP).
  • Analyze post-delivery reports, identify trends, and recommend actions to correct procedural, product, or process deficiencies.
  • Assist in establishing and streamlining processes spanning multiple technical areas.
  • Facilitate Lean Six Sigma improvement events addressing complex technical issues that affect multiple areas or disciplines.
  • Support development of Power BI dashboards to monitor contractor performance, inventory levels, and compliance with SLA and SOW requirements.
  • Analyze survey feedback from military installation points of contact to identify trends and drivers of contractor satisfaction and dissatisfaction.
  • Conduct root cause analysis of service delivery issues and provide data-driven recommendations to improve program performance.
  • Provide ad hoc data analysis and reports for program leadership and external stakeholders.
  • Identify key performance trends affecting program effectiveness, delivery orders, business operations system shortfalls, and regional variations in service delivery.
  • Support integration of Lean improvement solutions to streamline data extraction, transformation, and reporting, reduce manual work, and improve accuracy.
  • Support Quality Management Reviews by reporting quality achievements and progress toward quality objectives to higher-level management.
  • Update the program’s Tailored Process Baseline (TPB), as required.
  • Review and provide input to program plans and other documents to support accurate and timely GTS deliverables.
  • Conduct quality audits on schedule and in compliance with Leidos policies and direction, and report results to program leadership.
  • Generate corrective action requests for audit findings and maintain the Common Audit Database (CAD), including timely updates and closures of findings.
  • Support external audits for maintaining the Enterprise AS9100 certification for GTS at multiple sites, including required travel for readiness, audits, and pre-DCMA audits or inspections.
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