Quality Engineer - NA Rail Services
About The Position
Manage quality system documentation such as development of standard operating and setup work instructions, preventive maintenance tasks and schedules, and updates to documents that are required. Manage the handling of customer complaints and determine the corrective action needed to eliminate the cause of nonconformity and application of controls to ensure that corrective action is taken and that it is effective. Assist with TQMS implementation and manage the Error Proofing Verification (EPV) program. Lead the internal quality system audit program and the development of PFMEAs for manufacturing processes. Critical role to support North America Rail Quality and Operations with quality system improvement and maintenance activities.
Requirements
- Bachelor’s degree with 1-2 years related position experience in quality system work is required.
- Proficiency with Excel
- Must be able to effectively communicate to all levels of the organization
- Work well in a team atmosphere
- Strong bias for action
- Good project management skills
- Detailed oriented
- High attention to detail and strong organizational skills.
- Good hand/eye coordination and keyboard manipulation skills.
Nice To Haves
- Manufacturing experience
- Candidate shall successfully complete training program and as applicable, qualification requirements, as defined by the responsible functional manager.
- New hires shall demonstrate satisfactory performance during new hire probationary period.
- All training is completed on-the-job.
Responsibilities
- Develop, implement and maintain quality system documentation including quality manual, procedures, process control plans, standard work instructions and customer specifications
- Interface with Sales Engineers regarding customer specifications
- Maintain master listings and ensure revision control within the organization
- Lead Team problem solving
- Prepare and issue timely formal response to Timken Sales Engineer, customer and AAR, as required
- Maintain listing of error proofing devices (prevention / detection)
- Train Quality Assurance personnel to perform audit
- Monitor accomplishment of targeted audits
- Monitor adverse findings, issue Corrective Action Requests (CAR) and assist in the development of meaningful corrective actions to prevent recurrence
- Establish internal audit schedules
- Perform internal quality system audit
- Manage Customer Requested Documentation Review (and comment) to Supplier Quality Manuals presented by customer (supplement to contractual agreement)
- Issue Certificate of Conformance and / or Certificate of Inspection & Test with shipments
- Develop Process Failure Mode and Effects Analysis (PFMEA) for manufacturing processes
- Lead periodic review of PFMEA by multi-disciplinary team
- Lead proactive approach to reduction of highest RPN values
- Analyze trends, provide recommendations, and generate reports related to customer complaints, EPV, internal quality system audits, and PFMEA risk analysis.
- Support the training function, as required.
- Perform other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
