Quality - Quality Engineer

IEWC•Carrollton, TX

38d

About The Position

The Quality Engineer provides quality guidance and support to Operations, Engineering, and Manufacturing teams within a UL 508A industrial control panel shop. The role ensures panels are built, inspected, and documented according to customer specifications, internal workmanship standards, and applicable code and certification requirements. Working with operations and engineering, the Quality Engineer develops and maintains processes, process controls, inspection plans, and build documentation to support safe, consistent, and compliant panel manufacturing. The role exercises decision-making authority in support of product quality, compliance, and continuous improvement. The Quality Engineer participates in new product and process development; leads quality activities for first-article panel builds; establishes inspection plans; conducts and supports audits; investigates complaints, nonconformances, and field issues; analyzes quality data; and implements corrective and preventive actions. The position also trains and supports employees, provides technical guidance to customers and employees on quality expectations and panel compliance, maintains quality and calibration records, and participates in cross-functional improvement projects. Occasional work-related travel is required.

Requirements

Bachelor’s degree and 5+ years of related experience, or a combination of education and experience.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide range of technical and business information and work with abstract and concrete variables.
Ability to work in a Windows environment and use ERP, quality, document-control, and standard office applications to manage nonconformances, inspection records, BOM and drawing revisions, and customer or compliance documentation.
Valid driver’s license and ability to obtain a passport.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

Experience in industrial control panel manufacturing, electrical assembly, or a UL 508A panel shop environment.
ASQ Certified Quality Engineer (CQE) and/or ASQ Certified Quality Auditor (CQA).
Working knowledge of UL 508A requirements and industrial control panel compliance expectations.

Responsibilities

Ensure quality procedures are current and consistently followed.
Support customer satisfaction and supplier partnerships; represent the Quality Department in customer and vendor meetings, on and off site.
Lead or facilitate quality and process improvement projects.
Participate in new product and process development to ensure panels meet customer requirements, approved drawings, bills of material, and UL 508A requirements.
Lead quality activities for first-article panel builds, validating workmanship, component selection, wire identification, torque verification, and documentation controls before production release.
Implement quality improvement projects using engineering techniques.
Establish in-process and final inspection plans for enclosure fabrication, panel assembly, wiring, labeling, and functional verification.
Conduct internal audits and support customer, certification, and compliance audits related to panel processes, UL 508A procedures, workmanship, and documentation.
Work with Manufacturing Engineering and Operations on process improvement to increase efficiency, improve safety, and reduce costs.
Investigate customer complaints, shop-floor nonconformances, and field issues, and implement corrective and preventive actions.
Analyze customer returns, customer corrective actions, customer complaints, and supplier corrective actions.
Train and guide production leads and quality technicians on inspection requirements, workmanship expectations, labeling, and documentation verification.
Analyze quality data to identify cost-saving opportunities and work with functional owners to reduce costs.
Assist with trend analysis for audits, customer returns, corrective actions, customer requests, and complaints.
Ensure inspection requirements address current and historical inventory problems.
Lead internal audits and support compliance with ISO 9001 requirements, UL 508A shop procedures, and internal manufacturing standards.
Participate in best-practice auditing exercises; generate action items from audit findings and partner with engineering, production, and supply chain to implement corrective actions.
Maintain records of internal audit nonconformities and subsequent actions, and ensure appropriate personnel are involved in addressing them.
Report project and program status to Quality management according to schedules.
Develop teams to assist with project development and completion; investigate employee suggestions, ideas, and concepts at the direction of Quality management.
Participate on cross-functional teams to improve methods, processes, productivity, and quality while reducing costs.
Provide technical support to employees and customers regarding quality expectations, panel inspection criteria, and UL and CSA labeling and compliance matters for industrial control panels.
Complete and maintain required records, files, paperwork, and documentation.
Follow safety and work rules and regulations.
Maintain calibration records and schedules for measuring, inspection, and test equipment used in panel verification and quality checks.
Present quality briefings to new and current employees as required.
Occasionally travel for work-related activities.