Quality Engineer

MOBILE CLIMATE CONTROL CORP•West Manchester Township, PA

102d

About The Position

The candidate will be responsible for supporting, facilitating, and/or driving the problem-solving process where opportunities for improvement may be reported, identified, and verified to exist. The candidate may be required to work within or assemble and lead a cross-functional team through problem-solving process steps that assure continual improvements are realized. The candidate will focus on direct and continuous improvement activities centered around opportunities identified by internal & external parties that may include direct communication with customers, field service, internal/line & product audit results, as well as action plan tasks and department-identified support needs. This position may require travel at times to witness and address repeated or significant product quality issues at customer or end-user facilities. These visits may require follow-up support and facilitating field actions or follow-up on open corrective actions and implementation status, validation of products or materials, and continuous improvement support to reduce/remove process variations.

Requirements

3-5 or more years of experience in automotive-related manufacturing quality roles beyond an inspector or technician level. Customer/Supplier quality engineer, quality testing, engineering positions.
Experience in manufacturing processes as an operator, line lead, assembler, or related is beneficial.
Experience reading drawings, BOM documents, engineering standards, technical specifications, standards, material specifications, as well as a thorough understanding of GD&T.
Strong knowledge of quality and environmental standards ISO 9001 & ISO 14001
Demonstrated background using common problem-solving tools.
Strong statistical analysis background.
Proven complex problem-solving experience.
Highly effective root-cause analysis experience.
Working with and presenting for all levels of company and customer organizations.
Strong demonstrated background in lean six sigma.
Ability to lead or work within a team to improve processes and product quality.
Strong computer/software skills
Highly adaptable to ERP, and design document control software navigation and organization.
Strong verbal and written skills
Highly organized, maintaining evidence for results of corrective actions, action plans, PPAP documents and revisions.
Experience in leading and supporting product, customer, and process audits as well as follow-up evaluation experience for any recorded findings, actions taken, and verification of closure.

Nice To Haves

Bachelor's degree in a relevant field (engineering, quality management, manufacturing engineering).
CQE/CQA or CQP from ASQ/ISM preferred.
Lean Six Sigma Green or Black Belt preferred.

Responsibilities

Working with personnel throughout the organization to assure that open corrective actions are supported, actions planned and tracked to closure, including effectiveness of actions taken and improvements are sustained (closing the loop).
Planning, defining, developing, and revising supporting process and product-related documentation to account for BCC/Customer/End User requirements.
Updating, improving, and further enhancing internal documents such as procedures, travelers, firewalls, and other defining or supporting documentation related to the validation of components & products.
Working with CQEs to assure that results of actions taken are captured and accounted for and reflected in both internal & external PPAP-related documentation through revision and release.
Consolidating and standardizing documentation to assure that all identified critical, special, and safety-significant characteristics are identified, accounted for, and effectively controlled in quality planning.
Working directly with CGE & SQEs to develop and execute quality improvement/action plans when objectives are not achieved.
Participating in, overseeing, and facilitating cross-functional team activities to accurately identify true root cause, determine impactful and effective countermeasures to eliminate potential recurrence, and ensuring their timely progress and implementation through closure.
Identifying, carrying out, or overseeing containment activities to establish internal and external clean points.
Collecting, analyzing, reporting, and presenting available data to support decision-making.
Supporting/Leading cross-functional teams through appropriate problem-solving activities using appropriate tools, processes, and ideologies to identify and validate root cause and drive corrective actions required to eliminate variation and prevent recurrence.
Identifying, assigning, and tracking activities required to address open actions and tasks.
Supporting timely and effective responses to customer/supplier issued complaints & 8Ds.
Follow-up reviews to verify the actions have been implemented, are sustained, and remain effective.
Identifying and applying countermeasures to all processes/products and lines where the issue may be encountered.
Monitoring and reporting on progress and overall status to multiple levels within the organization.
Being a resource for the production floor to address product, process, equipment, and tooling issues or concerns raised during production builds.
Monitoring and measuring BCC internal performance against internal customer and end-user-defined quality metrics/KPIs.
Reporting status or providing updates for open/in-process corrective actions.
Driving A3 projects to closure once initiated.
Gathering and populating evidence of data, planning, actions, results, and outcomes.
Monitoring and reporting internal performance metric results, highlighting both positive and negative trends, especially where a drastic shift has taken place.
Reviewing the quality and appropriateness of supporting documentation, as well as verification of the results of the process.
Validating quality plans, monitoring and measurement tools, processes, materials, and product certifications, and equipment PM and performance.
Verifying proper controls are in place to mitigate negative outcomes or account for the likelihood of detection should they occur.
Working knowledge of ISO 9001 standard requirements assuring compliance where applicable.
Working understanding of ISO 14001 standard requirements assuring compliance where applicable.