Quality Engineer

Iochpe-Maxion S.A•Sedalia, MO

18d

About The Position

The Quality Engineer is responsible for continuously developing the Quality Assurance System and leading quality activities for new product launches. The role builds customer and supplier relationships, provides quality direction through the Advanced Quality Planning Process for customer-specific requirements, and leads Production Part Approval Process (PPAP) activities when current products change. The position leads problem-solving and continuous-improvement initiatives, manages supplier and customer quality relationships, supports the APQP process, and coordinates the plant’s quality management system activities. It also has the authority to stop shipment, stop production, or contain a batch when necessary.

Requirements

Bachelor’s degree in an engineering discipline.
CQI and Internal Auditor professional registrations or certifications.
English language ability.

Responsibilities

Lead problem-solving activities: identify and describe problems, assemble cross-functional teams, initiate containment, determine and verify root causes, use Pareto analysis, prepare charts, define data-collection parameters and instruments, and track corrective actions.
Lead and support continuous-improvement and problem-solving initiatives on the shop floor.
Exercise responsibility and authority to stop shipment or production, or to initiate batch containment.
Evaluate suppliers using performance data and manage supplier relationships through evaluation and performance monitoring.
Coordinate with the Direct Materials Planner/Buyer and Buyer, communicate supplier performance issues, and conduct initial and periodic supplier audits.
Communicate proactively with internal and external customers in the prescribed format.
Verify customer scorecards daily and report them monthly; monitor customer quality ratings and communicate required corrective actions to the plant.
Contact customer quality and operations representatives regarding public-relations and quality-assurance issues.
Represent the plant in developing and communicating corrective actions for actual or potential quality problems; investigate customer complaints and report corrective actions to customers in the required format.
Participate in, coordinate, and perform customer audits as required, and keep current with customer-specific requirements and deploy them throughout the plant.
Participate in multifunctional product and process development teams as needed and ensure lessons learned from customer complaints and internal issues are considered in new development.
Support assembly plants during new-product start-up and ensure customer-specific requirements are followed in the APQP process.
Perform PPAP for current products when needed due to process or product changes, and understand customer special characteristics.
Coordinate internal and external audits based on ISO/QMS requirements.
Review product and process compliance with customer requirements, with authority to stop the line if necessary.
Support the Quality Manager in quality management reviews; review QMS standards and monitor the quality system for new requirements.
Participate in refresher training and seminars, communicate QMS information throughout the plant, and ensure plant-wide awareness and documented procedures for the quality management system.