Quality Engineer - Site Call Management

Rolls-Royce•Mankato, MN

5d•$73,120 - $118,820

About The Position

The Quality Engineer – Site Call Management investigates product quality concerns reported by datacenter sites, primarily before site hand-over to the customer. The role determines whether complaints are valid, documents quality issues, coordinates rework and corrective actions, and reports on site-call quality concerns. It also uses data analysis to identify improvement projects and provides timely updates to Key Account Quality and management.

Requirements

Applicants must be authorized to work for any employer in the U.S. without sponsorship; the employer is unable to sponsor or take over sponsorship of an employment visa.
A bachelor’s degree in Mechanical or Electrical Engineering plus 3 years of quality experience with large industrial equipment, or 7 years of quality engineering experience with large industrial equipment.

Nice To Haves

Good knowledge of the practical application of engineering science and technology, including principles, techniques, procedures, and equipment applied to production of internal combustion engines.
Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing effective engine manufacture.
Familiarity with plant operations and equipment.
Knowledge of Rolls-Royce Solutions components and products.
Strong knowledge of internal combustion engine performance requirements.
Working knowledge of gauge and test equipment.
Strong knowledge of geometric tolerancing and related gauges.
Self-starter with strong initiative and teamwork.

Responsibilities

Investigate quality issues received from datacenter sites and determine whether complaints are valid.
Create Quality Notifications in SAP and generate QM Orders when rework is required.
Investigate discrepancies at site to identify responsible departments and issue corrective action requests.
Compile and issue Quality Alerts within the company as needed.
Compile monthly reports summarizing site-call quality issues at datacenter sites.
Use data analysis to identify improvement projects.
Participate as a team member in problem-solving exercises.
Provide accurate and timely feedback and data to Key Account Quality and management about priority topics and quality concerns.
Keep management informed of progress, developments, and pending problems.

Benefits

Base pay and a discretionary bonus plan.
Eligible employees may have access to health, dental, vision, disability, life, and accidental death and dismemberment insurance.
Flexible spending account.
Health savings account.
401(k) retirement savings plan with company match.
Employee Assistance Program.
Paid Time Off.
Certain paid holidays.
Paid parental and family care leave.
Tuition reimbursement.
Long-term incentive plan.