Quality Engineer Principal - MLOps

PNC•Strongsville, OH

1d•$91,000 - $185,900•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineer Principal within PNC's Data and Automation Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH or Dallas, TX. We are looking for a MLOPs Quality Engineer Principal to join the Data & Automation organization, supporting the MLOPs ecosystem. In this hands on individual contributor role, you will be responsible for driving scalable, automation-first validation strategies across teams, systems, and complex integrations. This role operates at both hands-on and strategic levels, influencing best practices, improving testability, and establishing reusable quality patterns that enable both design & operating effectiveness. You will be responsible for designing, building, coordinating, executing & validating risk & control testing strategies across the MLOPs portfolio. You will work closely with QE resources, Development teams, and Platform Engineers to strengthen & standardize test coverage, automation, and end to end quality w/ evidence.

Requirements

Strong understanding of the MLOps lifecycle, including model validation, deployment, and monitoring
Experience designing scalable test strategies across complex data and ML systems
Expertise in test automation and continuous testing within CI/CD pipelines
Proficiency in Python, API testing, and data validation (SQL)
Knowledge of cloud platforms (AWS, Azure, or GCP) and distributed data systems
Experience with risk-based testing, controls validation, and audit readiness
Ability to analyze defects and production issues and drive root cause solutions
Strong collaboration and stakeholder influence across engineering and QE teams
Self-driven with a strategic mindset and hands-on execution capabilities
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Competitive Advantages
Customer Solutions
Design
Enterprise Architecture Framework
Machine Learning (ML)
Machine Learning Operations
Model Validation
QA Automation
Risk Assessments
Technical Knowledge
Test Automation Strategy

Responsibilities

Design MLOps testing strategies which verify that the rules, policies, and procedures put in place as internal controls are properly designed and operating effectively
Champion automation, continuous testing and shift-left testing methodologies
Build and maintain test automation and ensure stds are adopted and followed.
Identify controls gaps and develop test harnesses to detect and validate.
Support test data and test environment readiness across environments.
Analyze defect trends and production incidents — contributing to root cause analysis and recommending preventive measures.
Provide quality sign off as needed
Contribute to QE standards and best practices for MLOps testing techniques, tools, and approaches within the ecosystem.
Drives the development of test strategies and plans, ensuring alignment with enterprise-level objectives and delivery timelines.
Escalates systemic issues to Quality Engineer leadership and influences resolution strategies.
Oversees risk and defect processes, ensuring adherence to ECO standards. Provides detailed insights through accurate and timely reporting.
Leads preparation and delivery of test summary reports and documentation for Technology leaders, Governance/Risk teams, and business stakeholders.
Collaborates across teams and participates in Quality Engineer CoP meetings to support continuous improvement and knowledge sharing.
Provides strategic mentorship and oversight to more junior Quality Engineer team members, ensuring consistent execution of testing standards.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.