Quality Engineer III

Mercury Systems•Hudson, NH

About The Position

During product development, this role participates in guiding the design for quality, manufacturability and producibility, while ensuring project quality plans are compliant to the customers' requirements and applicable standards and regulations. After the initial design and development is complete, transitioning the product to manufacturing is a critical aspect of this role. This role ensures the implementation of the quality plan, becomes a key technical interface between engineering development and the manufacturing team, and provides metrics/feedback to the organization on the NPI process, and leads improvement. During manufacturing, this role works to improve process capability, repeatability, and efficiency as well as product quality. This is accomplished by working with engineering, manufacturing, suppliers and the customer. This role will focus on delivering quality product that meets customer requirements, identifying opportunities for yield improvement, process improvement, and product cost-reduction methods. An emphasis for this role is developing/improving underlying business practices and processes to enable consistency, efficiency and ability to scale. This role will participate and/or lead failure analysis in manufacturing and for field failures, develop troubleshooting & repair schemes, develop manufacturing process controls and documentation, interface with manufacturing and quality personnel to train and transfer processes & knowledge for successful volume production launches, and engage with suppliers as needed to drive improvement and implement process controls.

Requirements

BS in an engineering discipline
Typically requires a minimum of 4-6 years' experience in a manufacturing engineering, operations project management, or quality position for complex electromechanical assemblies and systems
Experience working in an environment with a Quality Management System (AS9100, ISO9001, ISO13485, or similar)
Experience leading a robust root-cause and corrective action process, working with engineering, suppliers and customers
Experience supporting the design and development of products, acting as a quality lead within the development team
Familiarity with the following workmanship criteria: IPC-A-610, IPC J-STD
Experience with AS9102 First Article Inspection Reports
Experience supporting (design/development, production, field support/RMA) multiple products and projects
Knowledge of relevant manufacturing processes such as soldering, machining, brazing/welding, painting and plating
Experience with systems such as Product Lifecycle Management software (Agile or similar), ERP system (Oracle or similar), Manufacturing Execution System (Factory Logix or similar), and issue and project tracking software (Jira, Confluence, or similar)
Proficiency with Microsoft suite (Word, Excel, Powerpoint, Outlook, Teams)

Nice To Haves

Understanding of GD&T requirements

Responsibilities

Prevent defects through use of process, supplier, manufacturing, and quality controls.
Develop and implement product quality plans, PFMEA, control plans
Ensure product compliance through a comprehensive set of functional tests and inspections.
Participate in the qualification of new suppliers and internal processes.
Understand sources of variation in the supply chain, manufacturing & test processes and control them.
Assist in the evaluation and improvement of manufacturing processes, through lean concepts and Six Sigma, while driving a lean quality culture.
Lead a robust root-cause and corrective action process, working with engineering, suppliers and customers.
Oversee the effective review, implementation, and flow down of changes (ECOs) into manufacturing and the supply chain, including material disposition actions.
Drive efficient processing of customer RMAs, effective failure analysis, and responsive communication to customers.
Interface and communicate with customers regularly, providing quality status as required.
Facilitate continuous improvement of product and process.
Monitor, measure and communicate metrics on a predicted cadence.
Prepare and deliver quality reviews with management, peer groups and customers.
Review customer score cards and ensure alignment of improvement initiatives to customer satisfaction; drive 8D corrective action.
Promote adherence to the Quality Management System (AS9100), and drive improvements.