Quality Engineer II

ARCH•Village of Somers, WI

13d

About The Position

This role is for a Quality Engineer II who will be a self-starter, working independently on assigned projects, leading the team, and collaborating with other internal and external parties. The position involves planning, coordinating, and directing quality control programs to ensure continuous production of products consistent with established FDA and ISO standards. Responsibilities include investigating customer complaints (CAPA), assisting with internal/external audits of the Quality Management System (QMS), and maintaining a thorough understanding of Document Control processes. The role also involves reviewing and revising QMS processes, providing inspection activity for products, and creating/updating work instructions in partnership with other departments. Additionally, the Quality Engineer II will create and direct process/equipment validations (IQ, OQ, PQ), review customer contracts, create PPAP documentation, and direct inspection and testing activities. Training quality and other departments on quality standards, working with suppliers to ensure part quality, driving continuous improvement to reduce scrap/waste/cost/time, and maintaining reliable attendance are also key aspects of this role. The position may require travel to other facilities or customer/vendor sites, and other duties as assigned.

Requirements

Bachelor’s degree in Quality Engineering, Mechanical Engineering, Biomedical Engineering, or a related field preferred or equivalent experience
five to seven years of experience in medical device manufacturing industry and in the quality engineering role, and/or training,
or equivalent combination of education and experience.
Knowledge of the medical device manufacturing industry is highly preferred.
Experience with CNC machining and mechanical inspection is preferred.
Knowledge of ISO 13485 Quality Management System & FDA 21CFR 820 Regulations.
Knowledge of Geometric Dimensioning and Tolerancing per ASME Y14.5M.
Familiarity with test methods and standards for the design, verification, and validation of medical device products.
Ability to read, analyze, and interpret common scientific and technical manuals, training materials, financial reports, and legal documents (specifically in English).
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community (specifically in English).
Ability to communicate effectively with tact, respect and professionalism within all levels of the organization.
Must work responsibly with or without supervision using effective communication skills; able to collaborate with various departments and all levels of team members.
Professional and working knowledge of Microsoft office and its applications (Word, Excel, Power Point, etc.), e-mail, communication platforms (Zoom, Teams).
Knowledge of manufacturing software and ERP systems (EPICOR is strongly preferred).

Nice To Haves

Relevant certifications demonstrating applied understanding of medical device quality system requirements, such as AAMI Quality System, Certified ASQ or ISO Lead Auditor and Regulatory Affairs Professional Society (RAPS) preferred.
GD&T certifications are highly preferred.

Responsibilities

Self-starter, working independently on assigned projects, leading the team and collaborating with other internal and external parties.
Plans, coordinates, and directs quality control programs designed to ensure continuous production of products consistent with established FDA and ISO standards.
Investigates and addresses customer complaints (CAPA) regarding quality.
Assists with internal/external audits of the Quality Management System (QMS) to ensure compliance to procedural, customer, and regulatory requirements.
Fully versed in Document Control processes and procedures.
Assists in reviewing and revising processes within the QMS (Quality Management System).
Provides inspection activity for products throughout the production cycle.
Creates, implements, updates and maintains work instructions, partnering with the Engineering and other departments.
Creates and directs process/equipment validations (IQ, OQ, PQ).
Reviews customer contracts (purchase orders, regulatory requirements, blueprints).
Creates PPAP documentation (GR&R, control plans, first article inspection, criteria, etc.).
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Trains quality and other departments to achieve quality standards (visual and dimensional).
Works with suppliers to ensure quality of all purchased parts for company use.
Helps reduce scrap/waste, cost, time; drives for continuous improvement.
Reliable, timely, ethical and consistent attendance.
Travels to another facility and/or customer/vendor sites based on company needs.
Other duties as assigned.