Quality Engineer 1

Denso • Long Beach, CA

31d • Onsite

About The Position

In conjunction with more senior engineers, this role plans, develops, and implements techniques and programs to ensure quality levels are maintained in accordance with the organization’s quality standards. The position collaborates to establish specifications, controls, and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. This role monitors, identifies, and fills gaps, as well as develops various controls to improve process and product quality. It leads ESC projects on new and modified processes and products following ESC standards, ensuring output is within DENSO's standards and launched on-time. The role performs internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders. It monitors various data sources to identify, contain, and lead resolution to process and product quality issues, coordinating activities to implement countermeasures and track effectiveness. This role also coordinates product testing and teardown with quality testing technicians and develops resulting summary reports to management, customers, and/or other stakeholders. It supports various customers to resolve field inquiries and warranty issues and develops effective communication and relationships with customers to ensure satisfaction with DENSO Quality. Additionally, it researches, plans, develops, and implements continuous improvement (Kaizen) programs and effectively communicates with management, peers, customers, and other stakeholders on technical issues. Performs other duties as assigned.

Requirements

• Bachelor's degree in mechanical or electrical or related field
• 0-3 years of relevant experience
• Proficient in Microsoft Office Suite (Excel, Word, and PowerPoint)
• Working knowledge with email software (e.g. Lotus Notes preferred), and other proprietary company software
• Working knowledge of inventory tracking software (e.g. AS400/BPCS)
• Good communication skills with the ability to interact effectively at all levels throughout the organization and with suppliers and customers
• Ability to successfully motivate DPAM internal associates in regard to resolving quality issues
• Competent written and verbal communication skills
• Good presenter that can interpret information based on a general knowledge of the organization, its products and procedures, and provide an independent explanation and discussion based on the technical or complex nature of the materials being discussed
• Good customer service skills with an ability to approach every business relationship partnership
• Basic analytical skills with an ability to independently evaluate and develop innovative solutions to complex situations, applying knowledge of specialty area and use of sound judgement
• Basic negotiation skills
• Ability to resolve difficult or complicated situations that are often sensitive in nature
• Recognizes and applies subtle cues in anticipating customers’ needs and potential next steps

Responsibilities

• Plans, develops, and implements techniques and programs to ensure quality levels are maintained.
• Collaborates to establish specifications, controls, and quality metrics.
• Participates in reviewing and/or creating PFMEA and Control Plans.
• Monitors, identifies, and fills gaps to improve process and product quality.
• Develops various controls to improve process and product quality.
• Leads ESC projects on new and modified processes and products.
• Ensures output is within DENSO's standards and launched on-time.
• Performs internal and/or external process audits.
• Develops countermeasures with various stakeholders.
• Monitors data sources to identify, contain, and lead resolution to quality issues.
• Coordinates activities to implement countermeasures and track effectiveness.
• Coordinates product testing and teardown.
• Develops summary reports for management, customers, and stakeholders.
• Supports customers to resolve field inquiries and warranty issues.
• Develops effective communication and relationships with customers.
• Researches, plans, develops, and implements continuous improvement (Kaizen) programs.
• Communicates with management, peers, customers, and stakeholders on technical issues.

Benefits

• Medical, Dental, Vision, Prescription Drug plans
• 401K with 4% Company Match
• Vacation/PTO
• 13 Paid Holidays
• Bonus Program
• FSA/HSA and Dependent Care Programs
• Company provided Life, Disability, ADD and Business Travel Insurance
• Various No Cost Wellness & Chronic Condition Management Programs
• Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
• Tuition Reimbursement
• Career Development and Ongoing Training
• Employee Assistance Program
• Employee Spotlight and Recognition Program
• Volunteer Opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Onsite Health Clinic and Pharmacy (vary by location)
• Relocation assistance for candidates residing 50+ miles from the work location

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level