Quality Data Specialist - Ambulatory Practices

Baystate Health•Springfield, MA

9d•Hybrid

About The Position

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a full-time Quality Data Specialist to join our Ambulatory Quality team and help shape the future of quality, safety, and performance improvement in Springfield, MA. The Quality Data Specialist transforms complex clinical and operational data into meaningful insights that empower physicians, leaders, and care teams to make informed decisions and drive measurable improvements. As a trusted analytics partner, you will collect, validate, analyze, and interpret clinical, quality, operational, and financial data from multiple internal and external sources. You will develop standard, ad hoc, and complex reports that provide actionable insights for physicians, operational leaders, and executive leadership. You will also create compelling dashboards, scorecards, visualizations, and presentations that communicate key quality, safety, and performance metrics. This role supports value-based care initiatives, quality improvement, patient safety, infection prevention, clinical integration, and performance improvement programs. You will partner with physician leaders, administrators, clinical teams, Informatics & Technology, and other stakeholders to understand reporting needs and develop meaningful analytics solutions. You will assist with the development, monitoring, and evaluation of quality metrics, executive scorecards, and performance indicators. Additionally, you will prepare and submit required reports to external organizations and quality collaboratives while ensuring compliance with regulatory and reporting requirements. You will serve as a subject matter resource for quality databases, registries, and reporting platforms. You will identify trends, opportunities, and areas for improvement through thoughtful analysis of large, complex datasets. You will participate on multidisciplinary committees and improvement initiatives, providing timely data and analytical expertise to support organizational goals. Finally, you will maintain and update quality resources, reports, and documentation to ensure stakeholders have access to accurate and current information.

Requirements

Bachelors Degree, Required
Minimum of 2-5 years of experience in healthcare analytics, quality improvement, performance improvement, clinical data analysis, or a related field
Strong knowledge of healthcare quality metrics, value-based care, patient safety, and performance improvement principles.
Experience collecting, cleaning, validating, analyzing, and presenting complex clinical and operational data.
Strong analytical and critical thinking skills with the ability to interpret and summarize statistical information.
Advanced proficiency with Microsoft Excel and experience using Word, PowerPoint, and Access.
Experience creating dashboards, reports, and executive presentations for diverse audiences.
Familiarity with medical terminology and healthcare data sources.
Excellent organizational skills with exceptional attention to detail and accuracy.
Outstanding written, verbal, and presentation skills.
Ability to manage multiple priorities while working independently and collaboratively in a fast-paced environment.

Nice To Haves

Knowledge of healthcare data systems and reporting platforms such as Tableau, Premier, Midas+, REDCap, RL Solutions, Press Ganey, Binary Fountain, Care Select, Centricity, Mirah, SurveyMonkey, and other clinical reporting tools is highly desirable.
Experience supporting change management initiatives and performance improvement methodologies is a plus.

Responsibilities

Collect, validate, analyze, and interpret clinical, quality, operational, and financial data from multiple internal and external sources.
Develop standard, ad hoc, and complex reports that provide actionable insights for physicians, operational leaders, and executive leadership.
Create compelling dashboards, scorecards, visualizations, and presentations that communicate key quality, safety, and performance metrics.
Support value-based care initiatives, quality improvement, patient safety, infection prevention, clinical integration, and performance improvement programs.
Partner with physician leaders, administrators, clinical teams, Informatics & Technology, and other stakeholders to understand reporting needs and develop meaningful analytics solutions.
Assist with the development, monitoring, and evaluation of quality metrics, executive scorecards, and performance indicators.
Prepare and submit required reports to external organizations and quality collaboratives while ensuring compliance with regulatory and reporting requirements.
Serve as a subject matter resource for quality databases, registries, and reporting platforms.
Identify trends, opportunities, and areas for improvement through thoughtful analysis of large, complex datasets.
Participate on multidisciplinary committees and improvement initiatives, providing timely data and analytical expertise to support organizational goals.
Maintain and update quality resources, reports, and documentation to ensure stakeholders have access to accurate and current information.