Quality Administrator

QAI Laboratories Ltd.•Burnaby, BC

8d•Onsite

About The Position

QAI Laboratories is a testing, calibration, inspection, and certification organization providing services to manufacturers of Electrical Products, Building Products, Vehicles, Factory Built Structures, and other regulated products. The recognition of the QAI name and logo has grown significantly over the past few years, resulting in significant expansion of the business.

Requirements

Technical diploma in an Engineering discipline or equivalent
At least 5 years of relevant experience in conformity assessment, quality systems, or service quality.
Sound background in quality management and quality standards such as ISO/IEC 17065, ISO/IEC 17025, ISO/IEC 17020, ISO 9001 or equivalent.
Must be familiar with Microsoft M365 software
Must have good organizational, written and oral skills.
Ability to read and comprehend accreditation standards and requirements.
Ability to create, implement and maintain Quality Management System/Health Management System policies, procedures, and work instructions, to meet the requirements of ISO 17025, ISO 17020, and ISO 17065 and other regulatory needs.
Ability to identify best practices and able to implement and enforce these practices throughout the organization.
Possesses adequate knowledge of the testing, inspection, and certification processes to audit these processes, and identify areas of improvement.
Able to communicate ideas and innovations for improvements to the QAI QMS.
Able to work with diverse people, and implement process changes throughout the company.

Responsibilities

Assists in matters of QAI’s quality system, accreditation, and safety regulatory compliance.
Represents QAI during external audits from various accreditation bodies or partners companies.
Works with employees to close Corrective Action Requests (CARs). Prepares and submits documentation to accreditors to close CARs.
Tracks status of CARs from internal and external audits, complaints, etc. Ensures deadlines are met.
Assists with accreditation scope expansion initiatives.
Schedules and performs internal audits of local areas of the QMS and assists the Manager in performing internal audits throughout the organization.
Identifies areas of improvement in the local Quality System and recommends measures to carry out improvements. Writes new policies, procedures, and leads implementation through training and education.
Identifies training needs in relation to the QMS and reports these to senior management.
Develops training plans for the QMS and implements the training as necessary.
May prepare controlled documents for the QMS following QAI's processes.
Revises controlled documents as directed by senior management.
May help to oversee the calibration program for different laboratory sites.
May perform reviews of specific processes and implement improvement processes.
Assists with the adoption of QAI QMS in locations.
Offers process improvement ideas and assists with carrying out process improvement and automation initiatives.
Responsible for identifying risks and opportunities and working with the Management team to plan and develop actions.
Helps develop Key Performance Indicators (KPIs) and track necessary data.
Assists in the development of health and safety policies and procedures.
Helps ensure Health and Safety policies are followed. Develops training as needed. Tracks completion of safety inspections at locations.
May learn the technical requirements of various QAI business streams in order to provide added support.
Other duties as may be required by the business from time to time.