Quality Coordinator

Little Rapids Corporation•Green Bay, WI

4d•Onsite

About The Position

The Quality Coordinator supports the site’s quality management system by ensuring consistent product quality, compliance, and continuous improvement. This role acts as a key link between production and quality systems, helping to maintain standards, resolve issues, and support the effective execution of quality and compliance processes across the site.

Requirements

Associate degree in Quality Assurance, Manufacturing, Engineering Technology, or a related field required
3+ years of experience in a quality, manufacturing, or food safety role within a production environment.
Experience supporting customer complaint investigations, structured problem solving, and corrective/preventive actions (CAPA).
Working knowledge of ISO 9001:2015 and food safety management systems (GMP, HACCP, or equivalent) in a manufacturing setting.

Nice To Haves

Bachelor’s degree preferred.
Experience with quality documentation systems, audits, inspections, and traceability processes preferred.
Exposure to SPC, Lean Manufacturing, or continuous improvement tools preferred.

Responsibilities

Maintain and update quality documentation systems, including Certificate of Analysis (COA) records, specifications databases, SPC charts, test logs, and traceability/lot control documentation.
Coordinate customer complaint and nonconformance processes, including issue identification, containment activities, investigations, root cause analysis, corrective/preventive actions, and escalation of quality concerns when necessary.
Support production operations in real-time by assisting with quality-related issues, material evaluations, inspections, testing, and disposition of non-conforming products.
Lead internal audits and serve as site representative during external audits.
Conduct plant audits, Gemba walks, product inspections, and compliance checks while monitoring trends and supporting continuous improvement initiatives.
Coordinate supplier quality concerns, raw material rejections, and corrective action follow-up activities.
Support Food Safety, GMP, HACCP, ISO, FSC/SFI, and other compliance programs, including audit preparation and participation in third-party audits.
Coordinate calibration and verification activities for quality testing equipment, gauges, and measurement systems.
Collect and analyze quality data to support defect analysis, KPI reporting, verification of corrective actions, and operational improvements.
Facilitate customer visits, new item setup activities, and cross-functional collaboration with Operations, Sales, Customer Service, and Supply Chain teams.
Train employees on quality, food safety, and compliance requirements during onboarding and ongoing operational activities.