Quality Coordinator | 40 Hours per Week | Home Health Care & Hospice

Southeast Iowa Regional Medical Center•West Burlington, IA

18h•Onsite

About The Position

Provide data collection, analysis and follow-up for performance improvement activities. Facilitate performance improvement activities with various groups throughout the Organization. Assist with assuring compliance with regulatory agencies and function as a resource person for the agency and the organization. Strong interpersonal skills, above average teamwork skills and the ability to present before groups is required. Proficiency in computer data and analysis systems, and Microsoft Office product experience preferred. Develops performance improvement activities related to OASIS data collection, OBQI, OBQM, and publicly reported measures reports. Coordinates performance improvement activities for the end-of-life journey.

Requirements

Licensed RN in the State of Iowa
1-3 years Previous Health Care experience
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Understanding written sentences and paragraphs in work related documents.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Teaching others how to do something.
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to speak clearly so others can understand you.
The ability to identify and understand the speech of another person.

Nice To Haves

Healthcare related degree
1-3 years Prior Home Health Care experience
1-3 years Quality/Performance Improvement experience
1-3 years' experience in statistical analysis
less than 1 year Experience with regulatory compliance (ie: JCAHO, CMS. etc.)
Proficiency in computer data and analysis systems, and Microsoft Office product experience preferred.

Responsibilities

Reviews and compiles data from a variety of sources for the purpose of providing feedback, evaluating initiatives and/or services, developing programs, or identifying new quality initiatives.
Educates staff on performance improvement projects, chart audit results, regulations, and compliance issues
Attend meetings and trainings for the purpose of conveying and/or gathering information regarding the health system’s quality program, goals and objectives.
Composes documents (e.g. standardized correspondence, reports, presentations, expectation/guideline forms, etc.) for the purpose of communicating quality initiatives, areas in need of improvement, opportunities or success.
Develops long and short-range quality goals for the purpose of ensuring compliance with governing bodies and ensuring high quality home health and hospice services.
Maintains a wide variety of documents, files and records for the purpose of providing up-to-date reference and audit trail for compliance.
Presents information on a variety of quality topics (e.g. current practices, methods, program guidelines, etc.) for the purpose of conveying information and/or recommendations regarding program.
Responds to inquiries from a variety of internal and external parties for the purpose of providing information, facilitating communication among parties and/or providing direction. This includes gathering information for audits and surveys as needed.
Formulates performance improvement projects with input from members of the interdisciplinary teams and monitors, adjusts them over time
Aggregates and submits benchmarking data
Coordinates PI teams to improve quality outcomes

Benefits

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity