Quality Control & Training Specialist

AHMC Healthcare • Riverside, CA

1d

About The Position

The Quality Control Training Analyst reviews previous day’s admissions, registrations, insurance notification faxes, and identifies and corrects all demographic information. They also review required forms to ensure appropriate fields are checked, signed, timed, dated, and witnessed. The role involves recording errors by registrar and providing a report to the manager. The Specialist verifies all ‘unable to sign’ patients, attempts to obtain required signatures, documents these efforts in the account, and reports to the manager daily. Additionally, this role trains all new hires and/or existing staff, completes competencies for each area an employee was trained, and provides competency and feedback to the manager upon completion.

Requirements

• Minimum of 5 years hospital experience in registration and/or insurance verification.
• High School diploma or equivalent.
• Ability to type with accuracy at a rate of 25-30 wpm.
• Ability to work well and remain calm in times of stress.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

• Bilingual preferred.

Responsibilities

• Reviews previous day’s admissions, registrations, and insurance notification faxes.
• Identifies and corrects all demographic information.
• Reviews required forms to ensure appropriate fields are checked, signed, timed, dated, and witnessed.
• Records errors by registrar and provides a report to the manager.
• Verifies all ‘unable to sign’ patients and attempts to obtain required signatures.
• Documents efforts to obtain signatures and documents in the account.
• Reports to the manager daily regarding patient signatures and documentation.
• Trains all new hires and/or existing staff.
• Completes competencies for each area an employee was trained.
• Provides competency and feedback to the manager upon completion of training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED