Quality Control Technician I

Criterion Supply LLC • Sacramento, CA

5d

About The Position

Impact Property Solutions is seeking an experienced Quality Control Technician to oversee daily flooring activities and examine products, materials, and workmanship for defects or deviations from approved projects. The role also supports warehouse activities needed for daily product installation, reviews project workmanship each day, and documents work activities in detail. All work must be performed safely and professionally.

The technician conducts inspections of flooring construction and installation at job sites, develops and maintains quality requirements and standards, and implements quality-control methods and process improvements for testing and inspection. The position promotes quality standards and manages inspection processes, test methods, plans, documents, and reports. It also addresses customer concerns, responds to warranty and repair issues, communicates specifications and installation requirements to installers, and coordinates with account representatives to ensure work assignments have complete and accurate information.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Flooring installation or related experience.
• Foundational knowledge of flooring construction, installation, and products.
• Ability to communicate and present data and influence decision making.
• Ability to focus on details while managing multiple projects.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Positive attitude, self-motivation, drive, and determination.

Nice To Haves

• Experience working with multifamily property management companies.
• Bilingual in Spanish.

Responsibilities

• Execute inspections of flooring construction and installation activities on site.
• Develop, apply, and maintain quality requirements and standards for flooring and other construction projects.
• Design and implement quality-control methods and process improvements for testing and inspection.
• Promote and execute quality standards, inspection processes, test methods, quality plans, documents, and reports.
• Address customer concerns and issues, escalating them as necessary to support job completion and customer satisfaction.
• Respond to builder and post-sale customer concerns regarding warranty issues, repairs, and material or quality issues.
• Communicate with installers to ensure they understand job specifications and installation requirements.
• Work with account representatives in various departments to ensure complete and proper information is provided for work assignments.
• Support warehouse activities that enable daily product installation.
• Review project workmanship daily and document work activities in detail.
• Perform all work safely and professionally.

Benefits

• Competitive health insurance plans.
• Vision and dental plan.
• Company-paid life insurance.
• Generous paid time off program.
• 401(k) or Roth plan with employer match.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED