Quality Control Technician - Monday - Friday, 6:00am - 2:30pm

Custom Packaging•Kalamazoo, MI

1d•Onsite

About The Position

Ensure that daily assigned Value Added work order(s) meet productivity goals, quality requirements and that customer expectations are being followed per the customer’s SOP’s and guidelines. This is to be accomplished through timely and periodic checks during the production process and documenting results of the audits conducted.

Requirements

Must have experience and be knowledgeable about food safety or willing to receive training in food safety.
Must be able to lift up to 50lbs.
Must be able to sit, stand and walk for extended periods.
Must be able to twist, stoop, squat and reach above shoulder level.
Must be able to push, pull, remove and place product in various configurations, involving use of fingers, hands, arms, etc.
Ability to document and record findings in a legible and timely manner.
Ability to provide work direction and to motivate work force to achieve daily goals.
Ability to perform basic arithmetic, reading and writing skills.
Ability to perform basic mechanical functions.
Ability to work in a non-climate controlled environment.
Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
Attitude: Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.
Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.
Follows directions: Follows all written and verbal instructions provided by management, project leader, etc…
Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

Nice To Haves

Customer First – We deliver on what we promise to our customers with a positive attitude
We treat everybody with respect and dignity
We operate with high business ethics
We are a good corporate citizen
We value our professional relationships
We strive to have a “Continuous Improvement Culture”
We are committed to the safety of our employees and our equipment/facilities

Responsibilities

Ensure that daily assigned Value Added work order(s) meet productivity goals, quality requirements and that customer expectations are being followed per the customer’s SOP’s and guidelines.
Perform timely and periodic checks during the production process and documenting results of the audits conducted.
Document and record findings in a legible and timely manner.
Provide work direction and motivate the workforce to achieve daily goals.
Perform basic arithmetic, reading and writing skills.
Perform basic mechanical functions.
Work in a non-climate controlled environment.
Lift up to 50lbs, sit, stand and walk for extended periods.
Twist, stoop, squat and reach above shoulder level.
Push, pull, remove and place product in various configurations, involving use of fingers, hands, arms, etc.
Meet established hourly production standards and escalate all production issues per SOP.
Review and understand the customer’s work instructions prior to working on any assigned orders.
Keep visual goal chart updated hourly (if applicable).
Understand all procedures for operating machines.
Have a good working knowledge of the production area lines and processes you are assigned.
Understand hourly production progress via goal board display or established metrics.
Take work direction from management personnel.
Follow Standard Operating Procedures (SOP) and specific customer work instructions in terms of date coding product, expiration dates, quality of product being packaged, etc.
Perform all production inspections, which will be documented via established documents at appointed intervals throughout the work shift.
Ensure inspections are accurate and thorough in documenting findings.
Alert management immediately on all non-conformance issues.
Immediately report any issue relating to personnel, productivity, Value Add Inspection form and submitted at end of shift.
Make recommendations to improve efficiency in the daily processes.
Understand all procedures for operating machines.
Report all incidents/accidents or unsafe acts immediately to your supervisor/manager.
Promote safety awareness with your teammates and provide safety suggestions.
Maintain a clean and organized work area.
Ensure all safety guards are in place on all equipment.
Ensure all safety policies, practices and SOPs are being followed.
Perform visual inspections for carton formation, date coding, quality of product packaging, product expiration dates, production dates, product correctness, product damage, pallet build formation (TiHi), machine wrap application, pallet label application, etc.
Follow established protocols during the inspection process.
Perform initial product inspection at the beginning of every new production run.
Conduct periodic interval inspections as designated by management.
Ensure all completed documents are accurate in terms of recorded information, including completed documents, legibility of information, all non-conformances documented, all quality checks clearly defined in terms of recorded times, initials, date.
File completed documents at the end of the work shift.
Accurately complete associated paperwork (including customer required documentation), Production Report, Production Audit.
Live company’s stated Values.
Ensure timely, informative and professional responses are provided on all emails and phone calls.
Ensure communications and meetings with customers and co-workers (written / verbal / face to face) are professional and businesslike at all times.
Assist others as directed by management.