Quality Control Technician

Dover CorporationAntigo, WI
Hybrid

About The Position

The Quality Control Technician ensures that materials, in-process components, and finished products meet internal and customer quality standards. This role performs inspections, investigates deviations, maintains documentation, and supports continuous improvement efforts in collaboration with cross-functional teams. The technician also assists in analyzing root causes of quality issues, supports corrective actions, and may work directly with customers when necessary.

Requirements

  • High school diploma or equivalent required
  • Basic proficiency in Microsoft Office (Excel, Word, Outlook).
  • Ability to travel occasionally for customer visits.
  • Must be a US Citizen
  • Ability to read and interpret complex engineering drawings and manufacturing blueprints.
  • Strong working knowledge of Geometric Dimensioning and Tolerancing (GD&T).
  • Familiarity with inspection tools such as micrometers, calipers, height gauges, and CMMs.
  • Understanding of inspection and testing methods used in precision manufacturing.
  • Ability to maintain accuracy and detail while preparing documentation and analyzing data.
  • Strong problem-solving skills and a collaborative mindset for working across teams.
  • Effective communication skills, both verbal and written, with internal and external stakeholders.
  • Ability to identify root causes and contribute to long-term quality improvements.
  • Organized, self-motivated, and adaptable in a dynamic production environment.

Nice To Haves

  • associate’s degree in quality, Manufacturing, or related field preferred.
  • Minimum 2–3 years of experience in a quality control, inspection, or manufacturing role.
  • Knowledge of machining processes, metrology, and metallurgy.

Responsibilities

  • Perform in-process and final inspections to verify part features and tolerances meet specifications.
  • Develop and maintain inspection procedures, forms, and quality reporting instructions.
  • Assist in investigating nonconformances and complete associated documentation (MRRs and CARs).
  • Collaborate with team leaders and operators to ensure proper inspection and reporting practices across all shifts.
  • Analyze causes of scrap, rework, and warranty claims to identify trends and recommend corrective actions.
  • Support continuous improvement by working with engineers to improve process stability and product quality.
  • Maintain quality documentation and records in accordance with company procedures.
  • Generate and present quality-related reports, including cost of quality or defect trends.
  • Review and analyze customer warranty claims and coordinate appropriate actions, including repair cost estimates.
  • Visit customer sites as needed to support quality investigations and ensure product setup accuracy.

Benefits

  • a 401(k) savings plan with employer contributions
  • medical, dental and vision insurance
  • wellness programs
  • health savings account
  • health care and dependent care flexible spending accounts
  • company paid short-term disability and long-term disability
  • company paid employee basic life and AD&D insurance
  • supplemental employee and dependent life insurance
  • optional accident, hospital indemnity and critical illness insurance
  • adoption, surrogacy, and fertility benefits and assistance
  • commuter benefits
  • parental, military, jury duty, and bereavement leaves of absence
  • paid time off, including business travel services
  • employee discounts
  • an employee assistance program that includes company paid counseling sessions and legal services.
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