Quality Control Technician - Rodent Control

Attic Projects•Rancho Cucamonga, CA

3d•Onsite

About The Position

At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in San Diego, Orange County, North & South Seattle and Dallas Texas. As an owner-led company, we prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide technicians with the opportunity to excel in their careers and achieve remarkable personal and professional growth. Every member of our team is unique and amazing, and together they create a rewarding place to work. We offer limitless possibilities for learning and development, allowing you to expand your skills and reach your full potential. Apply now to become part of our team and immerse yourself in a world of extraordinary opportunities! Attic Projects is so passionate about our business and aims to provide the best customer service and employee support, that we have created our own proprietary AI software to track jobs, hours, earning potential and training! Ranked year after year on INC5000 and Top500 Remodelers lists! Why Choose Attic Projects? At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in San Diego, Orange County, San Bernardino and North & South Seattle. We prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide technicians with the opportunity to excel in their careers and achieve remarkable personal and professional growth. We’re not just a business, we are a family, and our team is the secret to our success. Every member of our team is unique and amazing, and together they create a rewarding place to work. We offer limitless possibilities for learning and development, allowing you to expand your skills and reach your full potential. Apply now to become part of our team and immerse yourself in a world of extraordinary opportunities! The Quality Control Technician at Attic Projects plays a crucial role in ensuring exceptional service and workmanship. This position involves conducting thorough inspections at customers' homes to evaluate the quality of completed restoration projects, ensuring they meet company standards before advancing to the next phase. Additionally, the Quality Control Technician is the first point of contact for service calls, tasked with assessing customer concerns, identifying issues, and implementing effective solutions to address problems. By maintaining high-quality standards and resolving post-project issues promptly, the Quality Control Technician upholds Attic Projects’ commitment to customer satisfaction and excellence.

Requirements

Clean driving record within 5 years (Be able to drive a company car covered by commercial insurance)
Great communication skill
At least 3 years rodent proof experience
Ability to work in confined spaces like attic and crawl spaces
Clean driving record and ability to drive a company vehicle
Experienced in quality control, site inspections in residential construction projects
Ability to crawl in small, tight spaces and climb and descend of ladders or attic stairs and roofs
Previous Pest Control / Rodent Control experience
Excellent communication and customer service skills to interact with customers
Can solve problems efficiently and independently

Responsibilities

Conduct detailed inspections of projects by checking attics, crawl spaces, roofs, and the surrounding areas of customers' homes.
Identify discrepancies or issues in ongoing or completed projects, with a focus on rodent-related problems or other quality concerns.
Communicate effectively with customers, addressing their concerns and easing any frustrations, ensuring a positive experience.
Solve problems independently on-site, taking appropriate measures to rectify issues and ensure project standards are met.
Maintain detailed records of inspections, findings, and resolutions for reporting and follow-up.