About The Position

The Quality Control Technician – Level 3 performs advanced inspection, testing, and quality analysis to ensure product compliance in a high-volume lithium-ion battery manufacturing environment. Working with limited supervision, this role applies sound technical judgment to evaluate nonconformances, support resolution activities, and ensure accurate quality documentation. The technician uses data-driven methods to identify trends, contribute to root cause analysis, and support corrective and preventive actions. This position represents the transition from inspection-focused work to broader technical responsibility, including deeper analysis, cross-functional collaboration, and process improvement support.

Requirements

  • 2+ years of related work experience in quality inspection, quality control, or a related manufacturing role
  • Strong working knowledge of quality control principles, inspection methods, and manufacturing processes
  • Proficiency with measurement tools and inspection equipment (e.g., calipers, micrometers, gauges)
  • Experience evaluating nonconformances and supporting resolution activities
  • Familiarity with root cause analysis and corrective action processes
  • Working knowledge of statistical process control (SPC) and basic data analysis techniques
  • Ability to read and interpret technical documents, drawings, and specifications
  • Strong attention to detail and analytical problem-solving skills
  • Ability to work independently within defined guidelines and make sound decisions
  • Effective communication and collaboration skills across teams
  • Basic computer skills, including data entry and use of standard software (e.g., MS Office, MES)
  • Safety-conscious mindset with adherence to safety and PPE requirements
  • Ability to meet physical job requirements
  • Must have working-level knowledge of the English language, including reading, writing, and speaking English
  • Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)

Nice To Haves

  • Associate or Bachelor’s degree in Quality, Manufacturing, Engineering, or related field
  • Certified Quality Technician (CQT)
  • Six Sigma Yellow Belt or higher
  • OSHA 10- or 30-Hour General Industry Certification
  • 4+ years of experience in a quality role within a high-volume manufacturing environment (automotive or battery industry preferred)
  • Progression from a PECNA Level 2 Quality Control Inspector role or equivalent experience
  • Experience supporting internal or external quality audits
  • Familiarity with quality management systems (e.g., ISO 9001, IATF 16949)
  • Exposure to advanced quality tools (e.g., PFMEA, Control Plans, MSA)
  • Experience with Manufacturing Execution Systems (MES) or ERP systems
  • Intermediate proficiency in Microsoft Excel (data analysis, trending, reporting)
  • Experience supporting continuous improvement or process validation activities

Responsibilities

  • Perform advanced product inspections and testing using precision measurement tools and established methods
  • Evaluate nonconforming materials and support containment, documentation, and disposition activities in accordance with defined processes
  • Conduct detailed defect assessment and assist with failure characterization
  • Verify calibration and proper functionality of inspection and test equipment prior to use
  • Validate inspection methods and ensure adherence to control plans and SOPs
  • Accurately document inspection results, nonconformances, and quality records for traceability
  • Operate and maintain tools and equipment within functional area
  • Analyze quality data using statistical methods (e.g., trend analysis, SPC) to identify variation and improvement opportunities
  • Contribute to root cause analysis using structured problem-solving tools (e.g., 5 Whys, Fishbone)
  • Support corrective and preventive actions (CAPA), including implementation and effectiveness verification
  • Identify recurring quality issues and recommend process improvements based on data and findings
  • Assist with process validation activities and continuous improvement initiatives
  • Train and mentor Quality Inspectors and Technicians at the same or lower levels within the functional area
  • Provide guidance to Operators and Inspectors on quality standards, inspection methods, and defect identification
  • Support onboarding and hands-on training of new team members
  • Assist in updating training materials, SOPs, and control plans
  • Provide feedback to leadership on training needs and process gaps
  • Partner with Operations, Engineering, and Maintenance to investigate and resolve quality issues
  • Communicate inspection results, trends, and quality concerns clearly to relevant stakeholders
  • Support implementation of process improvements and corrective actions within the functional area
  • Escalate quality risks or recurring issues with supporting data and observations
  • Support adherence to quality management systems (e.g., ISO 9001, IATF 16949) and internal procedures
  • Participate in internal and external audits as required
  • Maintain accurate, complete, and audit-ready documentation for inspections and quality activities
  • Ensure compliance with control plans, SOPs, and customer/regulatory requirements
  • Uphold 6S standards and maintain a clean, safe, and organized work environment
  • Follow all safety protocols and PPE requirements during all activities
  • Ability to work all scheduled shift hours

Benefits

  • Highly inclusive and class-leading healthcare options to include family planning, mental health, and pet insurance
  • Employee assistance programs that support total well-being with complimentary session offered each and every month
  • Company-matched and fully vested 401K retirement program that starts immediately from date of enrollment
  • Annual bonus program, High5 employee recognition and awards platform, quarterly and annual employee recognition
  • Simplified access to self-guided and representative-supported short and long-term financial wellness and retirement planning
  • Educational Assistance & Reimbursement Program
  • Inclusion programs and associated employee resource groups that promote representation and belonging
  • Leadership, career, and mentorship development programs opportunities at all levels across the organization
  • Collaborative and motivating culture rooted in continuous personal and professional growth
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