Quality Control Technician II

U.S. Spice Mills•Glendale Heights, IL

9d•Onsite

About The Position

As our QC Technician II, you aren't just checking boxes—you are the frontline defender of food quality and safety. You’ll use your sharp eye for detail in our lab and on the production floor, making sure every product that leaves our facility is safe, compliant, and top-tier. If you love science, systems, and seeing the direct impact of your work, you’ll thrive here.

Requirements

You must be legally authorized to work in the United States without company sponsorship now or in the future.
High School Diploma or equivalent.
You have prior FSQA experience (Food Safety & Quality Assurance).
We are seeking candidates with two or more years of experience in QA/QC.
Commitment to consistently wearing all required Personal Protective Equipment (PPE) and strictly following food safety guidelines.
This position is based on-site in our spice processing facility. You should be completely comfortable working around strong, rich spice aromas, dust, and active moving equipment.
This role requires some standing, walking, and bending for extended periods, as well as the ability to regularly lift up to 51 pounds.

Nice To Haves

Experience specifically in the food/beverage manufacturing industry is a huge plus!
Being bilingual in Spanish is a preferred but not required.

Responsibilities

Conduct hands-on quality tests on the production line including Sieve Analysis, ATP swabs, allergen testing, and monthly chemical titrations.
Run "organoleptic" inspections—yes, that means using your senses (sight, smell, taste) to ensure our spices are up to par.
Own environmental and equipment safety checks (metal detectors, magnets, and pre-op inspections).
Keep our quality documentation meticulously organized so we are always audit-ready.
Manage product status and logs directly within our ERP software.
Log data into Google Sheets or Excel documents.
Keep the lab organized, vibe-checked, and fully stocked with supplies.
Fulfill customer sample requests and collaborate with 3rd-party labs to test exciting new R&D trial samples.
Log customer feedback and help figure out the "why" behind issues by owning the customer Corrective and Preventive Actions (CAPA).
Assist with investigations on issues pertaining to customer complaints and CAPA.
Conduct root cause analysis to reveal any process deviations.
Log all customer complaints.
Communicate any production/quality issues to the Line and QA Lead.
Bring your FSQA knowledge to the table to help us constantly improve our processes.