Quality Control Technician I

Criterion Supply Inc•La Mirada, CA

8d•Onsite

About The Position

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Quality Control Technician I. This position will oversee daily flooring activities and examine products, materials and overall workmanship for defects or deviations from approved project. The Quality Control Technician is required to review project workmanship daily and document in specific detail all work activities. All work is required to be performed in a safe and professional manner.

Requirements

High School Diploma or GED equivalent required
Minimum 5-years flooring installation or related experience
Foundational flooring construction, installation, and product knowledge, especially in wood, carpet, vinyl and tile flooring.
Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization.
Ability to focus on details while managing multiple projects.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communication skills.
Positive attitude, self-motivation, drive, and determination.

Nice To Haves

Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred

Responsibilities

Execute specific inspections on flooring construction and installation activities on site.
Develop, apply, and maintain quality requirements and standards for flooring and other construction projects.
Design and implement methods for Quality Control and process improvements for testing and inspection.
Promote and execute quality standards, inspection processes, test methods, quality plans, documents, and reports.
Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction.
Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues.
Communicates with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards.
Work with account representatives in various departments to ensure that complete and proper information is provided for work assignments.