Quality Control Supervisor
Batteries Plus•Glendale, WI
•Onsite
About The Position
The Quality Control Supervisor ensures product quality and inventory integrity across the distribution center. This role drives process improvements, reduces errors, and supports operational efficiency while providing leadership to the quality control team. You'll collaborate with corporate quality assurance and warehouse teams to maintain the highest standards of quality for our products.
Requirements
- Minimum 6 years of relevant experience may substitute for a degree
- Minimum 2 years of experience with battery products and/or quality control
- Working knowledge of OSHA and ANSI requirements
- Strong organizational, communication, and interpersonal skills
- Ability to interpret and create reports, procedures, and documentation in multiple formats
Nice To Haves
- Bachelor's degree in Business Management, Supply Chain, Quality Management, or related field preferred
- Prior supervisory experience strongly preferred
Responsibilities
- Serve as the primary distribution center representative for communicating product quality concerns to corporate QA
- Collaborate with QA on corrective actions based on inspection results, quality trends, and data analysis
- Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks
- Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate
- Ensure all inbound materials meet quality standards, reporting discrepancies or damage as needed
- Supervise open circuit voltage (OCV) validation during inbound receiving
- Manage scrap and vendor return processes, including proper organization, documentation, and tracking
- Maintain monthly and annual quality performance metrics and provide summary reports to leadership
- Delegate tasks while ensuring compliance with quality and safety policies
- Provide coaching, feedback, and recognition to quality control team members
- Support change initiatives and foster a culture of continuous improvement
- Assist in the performance evaluation process, including feedback, managing performance issues, and disciplinary participation
Benefits
- commitment to quality
- commitment to safety
- commitment to operational excellence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
