Quality Control Specialist (Software and Training Modernization)

CDIT•Charleston, SC

7d•Hybrid

About The Position

The Quality Control Specialist supports Naval Information Warfare Center and PEO-MLB leadership in the quality assurance, fielding, training, and modernization of Marine Corps operational medicine software. This position serves as a liaison between technical teams, trainers, help desk personnel, clinical stakeholders, and end users to ensure that legacy TMIP-MC family-of-systems capabilities and emerging JOMIS modernization products are configured correctly, trained effectively, documented accurately, and accepted operationally in deployed, low-bandwidth, and high-tempo environments. This role combines software-focused quality control with training quality management, user feedback analysis, and transition support from legacy medical systems to modernized operational medicine platforms.

Requirements

Four years of hands-on experience supporting task-specific projects, including at least three of the following four areas: training, systems requirements, operational requirements, and test and evaluation.
Associate degree or equivalent relevant work experience.
Demonstrated experience supporting military medical, clinical, operational, or health IT systems.
Experience with AHLTA/AHLTA-T or comparable deployed medical software, Windows 11, and Microsoft Office/Outlook/OneNote/PowerPoint/SharePoint.
Experience developing curriculum, lesson plans, user documentation, or training manuals.
Strong presentation, public speaking, and stakeholder communication skills.
Strong administrative, organizational, and time-management skills.
Self-starter able to work independently with limited supervision.
CompTIA Security+ certification, or ability to obtain it within 12 months of hire.

Nice To Haves

Former Navy Medicine or Fleet Marine Force experience.
Military clinical, medical administrative, health informatics, or operational medicine background.
Experience supporting software QA, UAT, defect management, regression testing, or release validation in a government or defense environment.
Familiarity with JOMIS components such as MedCOP, OpMed CDP, OMDS, MHS GENESIS-Theater, TMDS, or related deployed medical systems.
Experience working in disconnected, intermittent, austere, or low-bandwidth operational environments.
Experience supporting help desk operations, fielding teams, or change-management efforts during modernization programs.

Responsibilities

Lead quality control activities for software maintenance releases, configuration updates, and fielding events involving TMIP-MC family-of-systems applications and JOMIS modernization products.
Validate release readiness by reviewing installation checklists, training environments, baseline configurations, defect status, and user acceptance criteria before deployment.
Develop, review, and maintain quality standards for training curriculum, lesson plans, user guides, on-demand learning products, help desk knowledge articles, and field support materials.
Deliver and quality-check functional training for Marine Corps patient-management and operational medicine software used by operational and non-operational staffs.
Support test and evaluation activities by helping execute scenario-based validation, user acceptance testing, operational assessments, and after-action reviews.
Collect, analyze, and report user feedback from surveys, fielding events, help desk trends, and training sessions to identify defects, usability issues, process gaps, and improvement opportunities.
Work with technical teams to troubleshoot software issues, reproduce user-reported problems, and verify corrective actions prior to release closure.
Support legacy-to-modernization transition activities, including workflow crosswalks, decommissioning support, and change-management actions tied to the JOMIS modernization implementation plan.
Coordinate with government leadership, operational units, clinicians, and platform stakeholders to align software quality, training quality, and mission readiness outcomes.
Prepare recurring status reports, quality metrics, risk items, and recommendations for leadership decision-making.