Quality Control Specialist

Big Town Concrete, LLC•Iowa Township, IA

5d•Onsite

About The Position

This position will work under the direction of the Director of QC and is accountable for the daily functional aspects of quality control and quality assurance, inspection, testing services, studying and resolving technical issues, management of related issues, and the communication of quality related matters with respect to testing of production materials, to ensure compliance for ready mix plant facilities. The Quality Control Specialist will assist BTC and the Director of QC in elevating the customer’s perception and general quality of our mix designs, achieving the elimination of lost loads, and the generation of backup data necessary for mix optimization.

Requirements

Ability to compile and analyze information
Understands related compliance rules, regulations, laws
Ability to write clear, informative reports that highlight findings
Excellent verbal and written communication skills
Engage with customers to understand their expectations and requirements
Knowledge outlining quality standards in accordance with industry standards
Ability to multitask
Problem resolution
Ability to work under pressure
Act with unyielding integrity
Exhibits good interpersonal and customer service skills
Must be able to read, write, speak, and understand English
Associates or Bachelor’s degree or equivalent combination of experience/education in concrete industry
3 to 5 years of related experience aggregate and concrete industry and relevant quality control management experience

Responsibilities

Implements all processes and procedures of Quality Control Program as directed by the Director of QC to maintain compliance with ACI and ASTM processes and procedures.
Utilize specialized software to collect, review and analyze materials, mix designs and performance.
Manage maintenance ACI Certifications for the division.
Partners with BTC Leadership and Director of QC to plan, implement, upgrade, the processes and procedures in quality assurance and control.
Review plans and specifications with sales team to determine the best products for the project.
Partners with Director of QC to oversee the submittal and qualification process and address any specific project requirements.
Compiles customer project submittal packages and reviews with Director of QC for approval.
Analyzes accuracy of plant batching and provides recommendations for improvement.
Performs plant audits to ensure plants comply with technical policies and company processes and procedures.
Investigates customer complaints thoroughly and provides data and documentation to BTC leadership to determine appropriate responses.
Visit job sites to respond to quality control issues and to ensure that technical services, standards, and procedures are being followed.
Look for root causes of problems and utilities problems as a means of educating field team members about the principles of quality production.
Maintain certifications for self.