Quality Control Representative

CarShop US-Penske Automotive Group•Cranberry Township, PA

3d•$15 - $17•Onsite

About The Position

CarShop is seeking an experienced Automotive Quality Control Associate to play a critical role in our reconditioning process. In this position, you'll help ensure every vehicle meets CarShop's quality standards and is ready for retail sale, directly impacting the customer experience and our reputation for excellence. At CarShop, we're committed to delivering an exceptional customer experience--and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed. CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Requirements

Previous automotive detailing, reconditioning, or quality control experience required
Exceptional attention to detail and commitment to quality workmanship
Strong communication and interpersonal skills
Ability to effectively communicate issues and recommendations across departments
Team-oriented mindset with a willingness to support others
Proven ability to meet commitments and achieve performance goals
Strong organizational and time-management skills
Positive attitude and commitment to continuous improvement
Demonstrates integrity, professionalism, and a strong work ethic
Valid driver's license with a satisfactory driving record
Ability to pass pre-employment screening, including background and drug testing
Strong organization skills and ability to multi-task
Proficient with Microsoft applications
Time Management skills and ability to prioritize
Excellent communication skills and works well in a team environment
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions
Ability to apply concepts of basic algebra and geometry
Exceptional attention to detail
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others
Works well in a team environment
Able to work with a diverse group of people and be a positive influence on departmental morale
High school diploma or equivalent.
Three to five years' quality control or auditing experience.

Nice To Haves

Technical or training experience desired.

Responsibilities

Inspect completed vehicles to ensure they meet CarShop's quality standards and retail readiness requirements
Identify cosmetic, detailing, or quality deficiencies and coordinate corrective actions with the Detail Department
Communicate quality concerns and recommendations to service and sales teams
Verify vehicles meet standards outlined in the CarShop Quality Control Manual
Assist the Photography Team with capturing vehicle images as needed
Support the Detail Department during periods of increased business demand
Maintain accurate quality standards while working efficiently in a fast-paced environment
Help ensure a consistent and exceptional customer experience