About The Position

The QCRS Inspector is responsible for executing the site QC, Reliability, and Safety plan through direct field engagement, process improvement, and team collaboration – ensuring safe, reliable, high-quality infrastructure and operations that meet or exceed contract requirements. Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Requirements

  • A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
  • Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
  • Must be able to obtain and maintain applicable security clearances and installation access.
  • A background check and E-Verify will be conducted for this position.

Nice To Haves

  • Three (3) years of maintenance or construction experience at a supervisor level preferred.
  • Associate’s degree in building and maintenance technology preferred.
  • Industry-recognized Quality Control Certification preferred.
  • Acoustic, Thermography Level 1 certification preferred.
  • Certified Reliability Leader (CRL) or CMPR certification required within 2 years of hire.

Responsibilities

  • Primarily report to the QCRS Manager for QC and Reliability to verify full safety requirements throughout execution.
  • Primary work focus is conducting work orders, projects, and asset inspections, including QC, reliability, and safety aspects.
  • Complete both workorder (maintenance) and project (repair and construction) inspections as defined in the contract and leveraging mobility – including grading, shop/client collaboration, and follow-up actions.
  • Assess asset reliability (quality over time) and identify needed improvements, such as PM changes.
  • Follow the PWS processes defined in the contract, including trade-based inspections, daily reports, subcontractor inspections, and other aspects.
  • For both workorder and project oversight, QCRS Technicians will inspect safety compliance, including asset/system precautions, in-house maintenance work, and subcontractor work.
  • Safety inspections will normally be integrated with the overall inspection process.
  • Able to perform root cause analysis.
  • Participate in asset criticality, Reliability Centered Maintenance, and PM optimization events.
  • Support shop-led Defect Elimination program.
  • Leverage ACM capabilities such as infrared, acoustic, and vibration to both directly assess asset reliability (quality over time) and facilitate use with key shop technicians.
  • Identify key asset improvements through inspections, defect elimination, and continuous improvement processes.
  • Provided training opportunity to obtain a level 1 qualification for the infrared, acoustic, and vibration tools.
  • Able to read and understand design, sketches, and maintenance/construction standards.
  • Perform and document daily inspection results utilizing the inspection program and/or forms, as applicable.
  • Verify all contract requirements are met.
  • Solicit customer surveys during inspection of predetermined buildings and/or randomly selected completed work orders.
  • Establish and maintain excellent relationships in any interactions with customers, employees, and management while performing duties.
  • Work through the QCM, monitor and identify problematic trends with customer satisfaction and customer complaints, and initiate corrective action plans as required.
  • Utilize solution-based problem-solving.
  • Assist the Quality Manager in developing a wide variety of employee skills to deliver efficient, effective, and thorough quality control reports.
  • Communicate professionally and courteously with customers and be efficient and timely.
  • Maintain professionalism in both appearance and demeanor.
  • Cross training in all areas and locations, willingness to learn new contracts and tasks.
  • Will be required to travel to off-site locations for job duties, as well as locations of interest to the company.
  • Adhere to established QCR, Safety, ISO Processes and Standards, and verify all SOPs are meeting contractual guidelines.

Benefits

  • Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
  • $6.06 per hour Health and Welfare Benefit
  • Flexible Spending Accounts for both medical and dependent care
  • 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
  • Potential shared earning bonus
  • Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
  • Professional development, certifications, and training opportunities
  • Verizon wireless discount
  • Employee Assistance Program (EAP), and an engaging wellness program
  • Public Service Loan Forgiveness eligibility for full-time employees
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