Quality Control/Quality Assurance Manager

All Native Group•Fort Campbell North, KY

1d•Onsite

About The Position

Fire Creek Services Company, an All Native Group company, is seeking a QA/QC Manager to own the quality control program for facility maintenance operations. This role includes independent workmanship inspections, defect and rework tracking, weekly quality reports to the Government customer, planned and unplanned audits, and warranty tracking on installed parts. This is an immediate opening.

Requirements

7+ years of facilities maintenance or construction experience.
3+ years in a quality control role on federal (USACE or Army) contracts.
Experience writing QC plans and inspection checklists.
Comfortable working in occupied residential buildings.
OSHA 30 certification required.
Valid driver's license and acceptable driving record.
Must be able to pass a background check and obtain installation access.

Nice To Haves

Journeyman-level trade background.
CMMS-based inspection workflows.
Warranty administration.
Experience with ISO 9001 or similar quality management systems.
Experience with nonconformance and CAPA tracking systems.
Experience working on Department of Defense (DoD) installations, contracts or programs is a plus.
USACE Construction Quality Management for Contractors (CQM-C) preferred.

Responsibilities

Run the quality control system and weekly quality reporting, and support Government quality assurance oversight.
Inspect completed work independently of the technician who performed it where required, and verify technical completion before closeout.
Track defects, rework and repeat visits, and share root causes with the Maintenance Superintendent and reliability team.
Track warranties and installed-part warranty claims, and refer project warranty issues to the Government customer.
Assemble quality evidence for monthly performance reporting.
Administer resident satisfaction surveys and follow up on unresolved negative feedback.
Plan inspections using risk-based sampling across trades, buildings and technicians.
Issue and track nonconformance reports (NCRs) and manage corrective and preventive actions (CAPA) through verified closure.
Maintain document control for QC plans, checklists, inspection records and procedures.