Quality Control Process Writer

AssistRxOrlando, FL
Onsite

About The Position

This position will work with the Process Documentation Team to review process documentation for completeness, accuracy, grammar, and consistency with internal corporate standards and style guides. AssistRx blends innovative technology with deep healthcare expertise to help life sciences companies improve patient access, visibility, and outcomes. Our solutions simplify complex therapy initiation and reimbursement processes, enabling patients to start and stay on the treatments they need. As a growing health-tech organization, we partner with leading pharmaceutical and biotechnology companies to navigate an evolving healthcare landscape. At AssistRx, our people are our greatest asset—we foster a collaborative, high-performance culture where employees are empowered to grow, innovate, and make a meaningful impact on patient lives.

Requirements

  • Editing experience.
  • Proven experience in a quality assurance role.
  • Detail-oriented and highly organized.
  • Bachelor's degree or equivalent work experience.
  • 3+ year experience in QA
  • Ability to manage multiple projects simultaneously.
  • Strong writing skills and excellent overall communication and interpersonal skills.
  • Ability to manage time effectively and meet deadlines with minimal supervision.
  • Ability to work collaboratively.
  • Knowledge of or training in complying with 508 standards for documentation.
  • Strong Microsoft Office skills, particularly with Word.

Nice To Haves

  • Technical or process writing background.
  • Previous experience with auditing.
  • Excellent analytical and problem-solving skills.

Responsibilities

  • Perform quality assurance on documentation such as Work Instructions, Program Rules Documents, and Standard Operating Procedures (SOPs).
  • Work closely with the Process Writing team to edit, proof-read, and ensure that documentation is formatted correctly, in the right format and template, follows all internal style guides and industry standards.
  • Provide support for audits of documentation.
  • Assist in the development and implementation of quality assurance protocols and processes, and train and support staff in adhering to quality assurance standards.

Benefits

  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • Paid time off and eight (8) paid holidays throughout the calendar year
  • Potential for growth and promotions within the organization
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