Quality Control Manager

Rosina Food Products•West Seneca, NY

About The Position

Rosina Food Products is seeking an experienced Quality Control Manager to lead the day-to-day operations of its Quality Control department in a food manufacturing environment. This leadership role is responsible for ensuring products meet food safety, quality, regulatory compliance, legality, and authenticity standards. The manager will lead, coach, train, develop, and evaluate Quality Control team members while collaborating with Operations, Food Safety & Quality, Product Development, Sanitation, Maintenance, Human Resources, and other departments. The position maintains and improves quality systems and supports compliance with company, customer, and regulatory requirements. The manager leads investigations and corrective actions, supports inspections and audits, oversees product traceability and customer complaint resolution, and partners with teams on product launches, raw materials, and supplier quality. The role also establishes department goals, staffing plans, schedules, performance expectations, and action plans to promote food safety, quality, accountability, and continuous improvement.

Requirements

Bachelor’s degree in Food Science, Business, or a related field, or an equivalent combination of education, training, and relevant experience.
Minimum of 10 years of related experience in a technical, quality, food safety, or similar role.
Strong background in HACCP, GMPs, food safety, and quality principles.
Working knowledge of USDA and FDA regulations and applicable food manufacturing requirements.
Knowledge of food labeling requirements and regulatory compliance.
Demonstrated experience leading, coaching, and developing employees.
Strong root cause analysis, problem-solving, and corrective action skills.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Strong interpersonal and communication skills, with the ability to collaborate across departments and at all levels of the organization.
Ability to interact professionally with customers, auditors, vendors, and regulatory agencies.

Nice To Haves

Previous experience with BRC, SQF, ISO, or similar quality/food safety systems is strongly preferred.

Responsibilities

Lead and oversee day-to-day Quality Control department functions, including coaching, training, developing, and evaluating team members.
Maintain inspection systems, procedures, and quality standards so finished products meet company, customer, and regulatory expectations.
Ensure compliance with applicable FDA, USDA, HACCP, GMP, GFSI, and other food safety and regulatory requirements.
Support the development, implementation, and ongoing effectiveness of food safety and quality management programs.
Lead investigations and resolutions of food safety and quality concerns, including root cause analysis, corrective and preventive actions, and non-conforming product management.
Oversee product traceability requirements and ensure appropriate controls are maintained.
Manage and investigate customer complaints, coordinate cross-functional investigations, document findings, and ensure corrective actions are completed.
Partner with regulatory agencies, customers, vendors, and third-party auditors on quality and food safety matters.
Support internal, customer, regulatory, and third-party inspections and audits.
Ensure manufacturing operations comply with product specifications, quality policies, manufacturing practices, hygiene, and sanitation procedures.
Partner with Product Development and Operations on new product launches, scale-ups, and product modifications to achieve quality standards.
Support raw material acceptance, monitoring, specifications, and supplier/vendor quality programs.
Lead meetings related to quality concerns and drive action plans to prevent recurrence.
Develop department goals, staffing plans, schedules, and performance expectations, ensuring appropriate coverage and resources.
Participate in hiring, performance management, associate development, and other people-leadership responsibilities.
Collaborate across the organization to promote food safety, quality, accountability, and continuous improvement.