Quality Control Laboratory Manager

American Red Cross • Richmond, VA

7d • Onsite

About The Position

As a Quality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.

Requirements

• Bachelor's degree in an applied science required
• 5 years of related experience with laboratory experience
• 3 years of supervisory or management experience required or equivalent combination of education and experience
• Good communication skills and the ability to interact with diverse customers is required
• Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point) of products is required
• Must meet state and CLIA requirements

Nice To Haves

• Knowledge of blood products and supplies and the ability to use a wide variety of lab/medical equipment preferred
• MT (ASCP) certifications or equivalent is a plus

Responsibilities

• Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
• Serve as a resource for supervisors for complex technical issues.
• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
• Ensure compliance with state and federal regulations, regional policies, and procedures; coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system. May act as a trainer for department-specific curricula.
• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner.
• Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
• Lead suspect product department investigations.
• Perform supervisory review of documents.
• May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager