Quality Control Lab Technician

Glanbia•Clovis, NM

13d•Onsite

About The Position

Conducts analytical testing and records test data by performing the following duties. This role involves setting up laboratory equipment and instrumentation, preparing and analyzing samples, and documenting results using SAP. The technician will maintain records in accordance with good manufacturing practices and relevant laws, and utilize GPS processes to drive zero losses and uphold company non-negotiables. Compliance with occupational safety and health standards, as well as food safety regulations (FSMA, SQF, FDA, PMO), is mandatory. The role also emphasizes Glanbia's values: Showing Respect, Finding a Better Way, Winning Together, Being the Customer's Champion, and Performance Matters, which includes assisting with training, implementing process improvements, supporting customer needs, and meeting key metrics.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and analytical data.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing of knowledge/skill.

Nice To Haves

High school diploma or general education degree (GED) preferred.

Responsibilities

Sets up laboratory equipment and instrumentation required for tests.
Prepares and analyze all samples assigned.
Documents and reports results of tests and analyses using SAP.
Keeps records in accordance with good manufacturing process and local and state laws.
Utilizes GPS processes, driving zero losses and upholds the culture of Southwest Cheese non-negotiables.
Complies with all applicable food safety regulations and mandates. (Food Safety Modernization Act- FSMA, Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)
Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.
Perform other duties as assigned.