Quality Control Lab Technician

Glanbia•Clovis, NM

1d•Onsite

About The Position

Conducts analytical testing and records test data by performing the following duties. This role involves setting up laboratory equipment, preparing and analyzing samples, documenting results using SAP, and maintaining records in accordance with good manufacturing practices and relevant laws. The position also requires adherence to GPS processes, driving zero losses, and upholding company non-negotiables. Employees must comply with occupational safety and health standards, as well as all applicable food safety regulations and mandates, including FSMA, Safe Quality Foods, FDA, and the Pasteurized Milk Ordinance. The role is also expected to embody Glanbia's values: Showing Respect, Finding a Better Way, Winning Together, being The Customer's Champion, and ensuring Performance Matters.

Requirements

High school diploma or general education degree (GED) preferred and/or a minimum of two years related experience and/or training; or equivalent combination of education and experience.
Demonstrate experience with laboratory techniques for the measurement of chemical components and sensory attributes.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and analytical data.
Practical experience in QA techniques, principles, and adherence to government regulations.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing of knowledge/skill.

Responsibilities

Sets up laboratory equipment and instrumentation required for tests.
Prepares and analyzes all samples assigned.
Documents and reports results of tests and analyses using SAP.
Keeps records in accordance with good manufacturing process and local and state laws.
Utilizes GPS processes, driving zero losses and upholds the culture of Southwest Cheese non-negotiables.
Complies with all applicable food safety regulations and mandates. (Food Safety Modernization Act- FSMA, Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)
Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.
Perform other duties as assigned.