Quality Control Inspector

LifeView Group • Fort Knox, KY

4d • Hybrid

About The Position

Global Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. Since its establishment in 1986, GCE has helped match team members to fulfilling careers, from custodial services to facilities maintenance and food services, plus other business lines in between. Working with customers from the U.S. military, commercial business and community partners – as well as federal, state and local governments – GCE is one of the country’s largest private employers of persons with disabilities. The Custodial Quality Control Inspector will be responsible for the GCE Quality Control Plan (QCP) adherence as it pertains to the performance standards of the specific worksite(s) assigned. The QC Inspector is responsible for providing the Project Manager and the operational staff with established performance objectives and inspecting services for defects, timeliness, and discrepancies. This position will receive, investigate, and provide root cause analysis regarding customer complaints and provide recommendations to correct when deficiencies are confirmed.

Requirements

• Minimum of two (2) years of experience in custodial services.
• Knowledge of Ability One mission and expectations.
• Excellent oral and written communication skills.
• Excellent team member/customer service skills.
• Physically able to perform general tasks detailed in the assigned contract.
• Ability to interact appropriately with customers and team members.
• Possess a valid driver’s license in the state they reside.
• Satisfactory driving record.
• Insurable under the corporate policy.
• Meet eligibility requirements for work assignment on the specified contract(s).
• Able to pass organization screening requirements, including state or federal background screenings, as appropriate.

Responsibilities

• Adhere to the GCE Quality Control Plan (QCP) as it pertains to the performance standards of the specific worksite(s) assigned.
• Provide the Project Manager and operational staff with established performance objectives.
• Inspect services for defects, timeliness, and discrepancies.
• Receive, investigate, and provide root cause analysis regarding customer complaints.
• Provide recommendations to correct confirmed deficiencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed