Quality Control Inspector (Print Production)

Financial Statement Services, Inc•Santa Ana, CA

3d•$21 - $23•Onsite

About The Position

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We’re looking for a full-time Quality Assurance Auditor to join our team in Santa Ana, CA. This position is responsible for ensuring quality specifications are being met in a fast-paced mail production environment. Our ideal candidate has an eye for precision and shows strong attention to detail. Full-time Schedule: 2nd shift, Monday – Friday, 1:30 pm - 10:00 pm. Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.

Requirements

High School Diploma or equivalent required.
Strong time management, attention to detail and organization skills.

Nice To Haves

Prior experience in a fast-paced production environment is Preferred.
Prior experience that required focus on searching for and resolving errors quickly is a plus.

Responsibilities

Perform initial check and approval sign-off of new jobs using an internal checklist.
Perform random and frequent quality control checks on work in progress throughout shift.
Research and resolve discrepancies with missing mail pieces, postage over rings and inaccurate piece counts.
Accurately log disposition of any postage errors for reconciliation purposes.
Confirm that work order packages have necessary documentation completed prior to the reconciliation process.
Identify and recommend improvements to procedures and processes.
Assist Client Services and Accounting departments with questions or issues relating to specific work orders.
Process mail piece fixes daily by replacing damaged statements with reprinted statements.
Communicate all issues to QA Supervisor in a timely manner.
Assist the Mail Services team with production as needed or requested