Quality Control Inspector-Janitorial

Didlake, Inc. • Portsmouth, VA

9d

About The Position

The Quality Control Inspector plays a critical role in ensuring all contract work meets quality, safety, and performance standards. This position helps maintain compliance, drives continuous improvement, and supports Didlake’s mission by ensuring high-quality service delivery through consistent inspections, documentation, and collaboration with quality leadership.

Requirements

• A strong attention to detail and commitment to quality and compliance.
• The ability to communicate clearly and professionally with staff, leadership, and stakeholders.
• A collaborative mindset with the ability to support and train team members with diverse abilities.
• Dependability, professionalism, and a strong business ethic.
• High School Diploma or equivalent required.
• Minimum of three (3) years of work experience, preferably in custodial services or quality control.
• Ability to pass a background check.
• Valid driver’s license and ability to be insured to operate Didlake-owned vehicles (GHRA only).
• Strong communication skills, including the ability to read and interpret documents such as SOPs, reports, and procedures.
• Ability to write routine correspondence and reports.
• Basic computer skills, including familiarity with Microsoft Office and web-based systems.
• Ability to interact with, train, and address personnel issues involving staff with assorted disabilities.
• Familiarity with reading, understanding, and following Standard Operating Procedures.
• Access to the work site for this position requires a valid Real ID.

Responsibilities

• Implement quality control inspection procedures, checklists, and inspection schedules in accordance with contract requirements and Didlake operating procedures.
• Conduct inspections of completed work tasks to ensure compliance with contract specifications.
• Document inspection results in the Computerized Maintenance Management System (CMMS) to support data analysis, reporting, and generation of corrective work orders.
• Communicate inspection findings and outcomes with the QC Coordinator, QA Manager, and/or Director of Quality Development, as appropriate.
• Release inspection reports in accordance with contract requirements and internal procedures.
• Meet regularly with quality leadership to provide written and/or verbal status updates on quality assurance programs.
• Participate in all required initial training programs and assist with conducting training as requested.
• Foster a positive team environment by balancing individual and team responsibilities, providing constructive feedback, and modeling professionalism, dependability, and strong work ethic.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• 401(k) retirement plan with company match
• Employee Assistance Program and Wellness Program
• Paid time-off program that increases with tenure
• Paid sick leave that begins accruing upon start
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED