Quality Control Engineer

Philip Morris • Wilson, NC

1d

About The Position

The Quality Control Engineer provides technical support for Quality Control laboratory operations, ensuring accurate and timely testing of raw materials, in-process materials, finished products, and other samples according to approved methods and specifications. The role supports batch release by reviewing analytical results, laboratory records, and documentation for accuracy, completeness, and compliance.

The engineer provides expertise in analytical methods and laboratory equipment, including implementation, transfer, qualification, validation, troubleshooting, calibration, verification, and lifecycle management. The role investigates deviations, atypical results, OOS/OOT results, equipment failures, and testing issues using root cause analysis; supports corrective and preventive actions; and performs statistical analysis and trending to identify variability, recurring issues, and improvement opportunities.

The position ensures laboratory activities comply with Quality Management System requirements, procedures, data integrity principles, and regulatory expectations. It maintains laboratory procedures, test methods, specifications, protocols, and technical documentation, and supports audit and inspection readiness. The engineer partners with Manufacturing, Quality, Engineering, R&D, and global technical teams to resolve product and process quality issues; supports new product introductions and process changes; and improves laboratory efficiency, testing capability, data quality, and cycle time while maintaining compliance.

The role also trains and guides QC personnel on analytical methods, equipment, data interpretation, and troubleshooting; supports NC/CAPA and continuous improvement activities; and maintains an active presence in laboratory and manufacturing areas while promoting PMI standards for sustainability, health, safety, and environment.

Requirements

• Bachelor’s degree in Engineering, Biological Sciences, or Physical Sciences.
• 3–5 years of relevant experience.
• Advanced knowledge of ISO and FDA standards.
• Strong IT, project management, root cause analysis, and statistical skills.
• Understanding of Six Sigma fundamentals and process capability metrics.
• Legally authorized to work in the U.S.
• Fluent in English.

Nice To Haves

• Experience with ISO/IEC 17025.

Responsibilities

• Provide technical support for Quality Control laboratory operations and ensure timely, accurate sample testing according to approved methods and specifications.
• Support batch release by reviewing analytical results, laboratory records, and documentation for accuracy, completeness, and compliance.
• Support analytical methods and laboratory equipment through implementation, transfer, qualification, validation, troubleshooting, calibration, verification, and lifecycle management.
• Investigate deviations, atypical results, OOS/OOT results, equipment failures, and testing issues using root cause analysis; support corrective and preventive actions.
• Perform statistical analysis and trending to identify variability, recurring issues, and improvement opportunities.
• Ensure laboratory activities comply with Quality Management System requirements, procedures, data integrity principles, and regulatory expectations.
• Maintain laboratory procedures, test methods, specifications, protocols, and technical documentation.
• Support audit and inspection readiness, including laboratory records, equipment documentation, analytical data, and investigations.
• Partner with Manufacturing, Quality, Engineering, R&D, and global technical teams to resolve product and process quality issues.
• Support new product introductions and process changes, including testing strategies, laboratory readiness, analytical method deployment, and qualification.
• Improve laboratory efficiency, testing capability, data quality, and cycle time while maintaining compliance.
• Train and guide QC personnel on analytical methods, equipment, data interpretation, and troubleshooting.
• Support NC/CAPA and continuous improvement activities, including root cause analysis, implementation, and effectiveness verification.
• Maintain an active presence in laboratory and manufacturing areas and promote PMI standards for sustainability, health, safety, and environment.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with company match
• Wellness programs
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level